How Hotels Stay Welcoming in the Age of Social Media Confrontations
December 2019 | COVER STORY
Hospitality security professionals are increasingly confronted by the dark side of social media. Security teams are trying new methods to mitigate reputational risk and team up with other stakeholders to fortify their organizations from posts and videos that are capable of opening businesses up to liability, bad press, and lawsuits. Learn more about these emerging risks and mitigation strategies in this month's cover story.