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Leadership & Management

Disease Outbreak: Security Resources

The coronavirus outbreak (also known as COVID-19) has had a major impact on the security and business continuity of organizations with significant ties to China. It has also created global travel issues, and its potential spread is a good reason for organizations to re-examine their plans in case a pandemic hits a geographic region vital to that organization’s business interests.

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Security Awaits Digital Transformation

Digital transformation has tantalized organizational effectiveness experts for years. But while the shift from paper to virtual files is well accepted, security applications for next-generation technology requires research.

Leading with Empathy: Fostering Engaged Workforces

Much like the world we live in, the security business has changed, and the lessons gained serve as a powerful reminder that to be effective in our industry, we need to evolve as leaders to get the best out of our people.

How to Avoid Eight Diversity Recruiting Mistakes

Employers are re-evaluating workplace diversity at their organizations, starting with being more thoughtful about recruiting from a broader range of talent. However, these efforts are not without pitfalls.

Reimagining Resilience at Solvay

Under pressure, solidarity prevails. Multinational chemical company Solvay is rethinking how it prepares for crises as it faces its road to COVID-19 recovery.

Remote Leadership Lessons from the Battlefield

General Stanley McChrystal (Ret) led U.S. military counterterrorism efforts in Afghanistan, commanding more than 150,000 troops. Now, he will share crisis leadership lessons learned with security professionals at GSX+.

McChrystal: Focus on Empowering Frontline Decision-Makers

When confronted with a decentralized foe, General Stanley McChrystal had to shift his focus and operational hierarchies within the Joint Special Operations Command. The same principles apply to empowering organizations in a crisis today.

Q&A: Reprioritizing Connection During COVID-19

Kelsey Carnell, one of this year’s GSX Experience Award winners, explains how the coronavirus pandemic has forced her to slow down, reevaluate, and invest more deeply in her network, goals, and community.

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How to Hire from a Distance

Emerging technology, changing client demands, and multigenerational staff management were already changing the hiring process for security staffing companies. Then COVID-19 came along.

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Five Rules for Crisis Leadership

Dr. Jo Robertson, author of Executing Crisis: A C-Suite Crisis Leadership Survival Guide, shares her top five rules for leading an organization through turbulent times.

Change Drivers: Organizations Face Supercharged Activism

“The push for companies to show what they are doing for the greater good will only intensify through the lens of the pandemic; the public will want to know whether companies put people or profits first during this global crisis,” says Allison Wood, an associate director at Control Risks.

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Q&A: An Unusual Season

Cathy Lanier, senior vice president of security for the National Football League discusses how the coronavirus pandemic redefined the phrase “game changer” and how she’s already looking at what lies ahead.

Security on the Witness Stand

From documentation to witness statements to video surveillance, learn what lawyers and expert witnesses are watching for in negligent security court cases.

Certification Profile: Paul Case, CPP, PCI, PSP

Paul Case’s career in security began when he was in high school—he served as a bouncer at the age of 16. By the time he entered university, he was qualified to be hired in leadership and supervisory roles.

Conducting COVID-19 "In-Flight" Incident Reviews

At this time, there is tremendous value in briefly pausing to reflect on the organization’s COVID-19 journey to date and conduct an “in-flight” incident review as a means of optimizing the approach going forward.

O’Sullivan Shares Secrets to Her Success

When Nóirín O’Sullivan, currently the United Nation’s assistant secretary-general for safety and security, began her career with Ireland’s police force back in 1981, the uniform code for female officers was rather strict.

Great Managers Trump All

Management practices around the world have failed in maximizing human potential, a recent study found. The result is a bleak global workplace situation—just 15 percent of employees are engaged at work.

Under Pressure: Managing Team Wellness

​"How can I keep my overburdened team from cracking up?" The question has increasing relevancy for security managers in the contemporary business world. Continually bombarded with information, these managers also face a growing number of security threats. The collective effect can be serious stress overload.

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