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Leadership & Management

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How to Hire from a Distance

Emerging technology, changing client demands, and multigenerational staff management were already changing the hiring process for security staffing companies. Then COVID-19 came along.

Disease Outbreak: Security Resources

The coronavirus outbreak (also known as COVID-19) has had a major impact on the security and business continuity of organizations with significant ties to China. It has also created global travel issues, and its potential spread is a good reason for organizations to re-examine their plans in case a pandemic hits a geographic region vital to that organization’s business interests.

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Five Rules for Crisis Leadership

Dr. Jo Robertson, author of Executing Crisis: A C-Suite Crisis Leadership Survival Guide, shares her top five rules for leading an organization through turbulent times.

Change Drivers: Organizations Face Supercharged Activism

“The push for companies to show what they are doing for the greater good will only intensify through the lens of the pandemic; the public will want to know whether companies put people or profits first during this global crisis,” says Allison Wood, an associate director at Control Risks.

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Q&A: An Unusual Season

Cathy Lanier, senior vice president of security for the National Football League discusses how the coronavirus pandemic redefined the phrase “game changer” and how she’s already looking at what lies ahead.

Security on the Witness Stand

From documentation to witness statements to video surveillance, learn what lawyers and expert witnesses are watching for in negligent security court cases.

Certification Profile: Paul Case, CPP, PCI, PSP

Paul Case’s career in security began when he was in high school—he served as a bouncer at the age of 16. By the time he entered university, he was qualified to be hired in leadership and supervisory roles.

Conducting COVID-19 "In-Flight" Incident Reviews

At this time, there is tremendous value in briefly pausing to reflect on the organization’s COVID-19 journey to date and conduct an “in-flight” incident review as a means of optimizing the approach going forward.

O’Sullivan Shares Secrets to Her Success

When Nóirín O’Sullivan, currently the United Nation’s assistant secretary-general for safety and security, began her career with Ireland’s police force back in 1981, the uniform code for female officers was rather strict.

Great Managers Trump All

Management practices around the world have failed in maximizing human potential, a recent study found. The result is a bleak global workplace situation—just 15 percent of employees are engaged at work.

Under Pressure: Managing Team Wellness

​"How can I keep my overburdened team from cracking up?" The question has increasing relevancy for security managers in the contemporary business world. Continually bombarded with information, these managers also face a growing number of security threats. The collective effect can be serious stress overload.

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