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PCI Exam Domains and Knowledge Statements

​​DOMAIN ONE: CASE MANAGEMENT (35%)  Old Weight (29%)

Task 1: A​​nalyze case for applicable ethical conflicts

​Knowledge of: ​ ​
  1. ​Nature/types/categories of ethical issues related to cases (e.g., fiduciary, conflict of interest, attorney-client) 
  2. The role of laws, codes, regulations and organizational governance in conducting investigations

Task 2: Analyze and assess case elements, strategies, and risks 

Knowledge of:
  1. ​Case categories (e.g., computer, white collar, financial, criminal, workplace violence) 
  2. Qualitative and quantitative analytical methods and tools 
  3. Strategic/operational analysis 
  4. Criminal intelligence analysis NEW
  5. Risk identification a​nd impact NEW
  6. ASIS Workplace Violence standard NEW

Task 3: Determine investigative goals and develop strategy by reviewing procedural options 

Knowledge of:
  1. ​Case flow 
  2. Negotiation process 
  3. Investigative methods 
  4. Cost-benefit analysis

Task 4: Determine and manage investigative resources necessary to address case objectives 

Knowledge of: ​
  1. ​Quality assurance process 
  2. Chain of custody procedures 
  3. Resource requirements and allocation (e.g., personnel, equipment, time, budget) NEW

Task 5: Identify, evaluate, and implement investigative process improvements 

Knowledge of: ​
  1. ​Internal review (e.g., management, legal, human resources) NEW
  2. External review (e.g. regulatory bodies, accreditation agency) NEW
  3. Liaison resources NEW
  4. Root cause analysis and process improvement techniques NEW


DOMAIN TWO: INVESTIGATIVE TECHNIQUES AND PROCEDURES (50% of examination) Old Weight (50%)

Task 1: Conduct surveillance by physical, behavioral, and electronic means in order to obtain relevant information 

Kno​wledge of: ​ 

  1. ​Types and methods of surveillance 
  2. Surveillance equipment  
  3. Pre-surveillance routines 
  4. Procedures for documenting surveillance activities

Task 2: Conduct interviews of individuals to obtain relevant information 

Knowledge of: ​

  1. ​Interview techniques 
  2. Indicators of deception (e.g., non-verbal communication) 
  3. Subject statement documentation

Task 3: Collect and preserve potential evidentiary material for assessment and analysis 

Knowledge of:

  1. ​Forensic opportunities and resources 
  2. Requirements of chain of custody 
  3. Methods/procedures for seizure of various types of evidence 
  4. Methods/procedures for preserving various types of evidence 
  5. Concepts and principles of digital forensics NEW
  6. Retrieval, storage, and documentation of digital information NEW
  7. Concepts and principles of computer operations and digital media NEW

Task 4: Conduct research by physical and electronic means to obtain relevant information 

​Knowledge of:
  1. ​Methods of research using physical resources 
  2. ​Methods of research using information technology NEW
  3. Methods of analysis of research results 
  4. Research documentation NEW
  5. Information sources (e.g., government, proprietary, open) NEW
  6. Digital media capabilities NEW

Task 5: Collaborate with and obtain information from other agencies and organizations possessing relevant information NEW

Knowledge of: ​
  1. ​External information sources 
  2. Liaison techniques 
  3. Techniques for integrating and synthesizing external information 

Task 6: Use special investigative techniques to obtain relevant information 

Knowledge of: ​
  1. ​Concepts and principles of polygraph examinations 
  2. Concepts, principles and methods of video/audio recordings 
  3. Concepts, principles and methods of forensic analysis (e.g., writing, documents, fingerprints, DNA, biometrics, chemicals, fluids, etc.) 
  4. Concepts, principles and methods of undercover investigations 
  5. Concepts, principles, and methods of threat assessment 
  6. Use of confidential sources 
  7. Concepts, principles, and methods of applying IT hardware and software tools NEW


DOMAIN THREE: CASE PRESENTATION (15% of examination)  Old Weight (21%)

Task 1: Prepare report to substantiate​ investigative findings 

Knowledge of:
  1. ​Critical elements and format of an investigative report 
  2. Investigative terminology 
  3. Logical sequencing of information

Task 2: Prepare and present testimony 

Knowledge of:
  1. ​Types of testimony 
  2. Preparation for testimony