Destination Information

About Singapore

Singapore aspires to be a dynamic Exchange Capital of the World where people, ideas and technology converge. Its strategic location, extensive connectivity, state-of-the-art infrastructure and business events venues and facilities, professional business events industry and strong knowledge-based economy combine to make this dynamic global city a catalyst for business success.

Geographically situated at the heart of Southeast Asia, Singapore is a vibrant and cosmopolitan destination that embodies the finest of both East and West. The city’s multi-cultural identity further adds to its harmonious blend of culture, cuisine, arts and architecture, offering quality entertainment and leisure options, and providing visitors with uniquely enriching experiences.

Ranked Top International Meeting Country for the 2nd consecutive year by the Union of International Associations (UIA), and Asia’s Top Convention City for the 11th consecutive year by the International Congress & Convention Association (ICCA), Singapore continues to strengthen its reputation as a premier business events destination.

Important Travel Information


The country code for Singapore is "65".

While in Singapore and if you have international roaming service on your cell phone, you don’t have to press + (65) as it will automatically connect you to the local numbers here.

Singapore Emergency Phone Numbers

• Police: 999
• Emergency medical service (Ambulance): 995
• Emergency fire service: 995
• Flight Information: 1800 542 4422

Medical Services Phone Numbers

• Raffles Hospital (585 North Bridge Road) – (65) 6311 1111
• Singapore General Hospital (Outram Road) – (65) 6222 3322
• Gleneagles Hospital (6A Napier Road) – (65) 6473 7222

Foreign Embassies

• Germany (50 Raffles Place) – (65) 6533 6002
• Australia (25 Napier Road) – (65) 6836 4100
• USA (27 Napier Road) – (65) 6476 9100
• UK (100 Tanglin Road) – 6424 4200
• Canada (1 George Street) – (65) 6854 5900
• France (101 Cluny Park Road) – (65) 6880 7800

Credit Card Phone Numbers

• American Express – 1800 396 6000
• Diners Card – (65) 6416 0800
• JCB – (65) 6734 0096
• MasterCard – 800 110 0113
• Visa – 800 448 1250

Business Hours

The business days are Monday through Friday. Most malls are open from 10:00 until 22:00 daily with some malls extending their opening time to 23:00 on Fridays and Saturdays.

Most banks are opened from Monday to Saturday, from 09:30 to 16:00.


It is against the law to smoke in air-conditioned places, public eateries and within a five-metre radius from most building entrances. Please look out for smoking signs before you light up.


Singapore voltage is 220-240 volts AC, 50 cycles per second. On request, most hotels will provide transformers to visitors with electrical appliances of a different voltage, such as 110-120 volts, 60 cycles per second. The power plugs used in Singapore are of the three-pin, square-shaped type. Remember to check the voltage of the item against the acceptable voltage of your home country.

Time Zone

Singapore is located on the UTC/GMT +8 hours. To find the corresponding time in your country, please visit:

Visa Requirements

All visitors to Singapore must meet the following entry requirements:

1. Valid travel document (minimum validity = 6 months);
2. Onward / return ticket;
3. Entry facilities to next destination;
4. Sufficient funds to stay in Singapore and
5. Visa for Singapore (if applicable *)

* For details on entry visa requirement, please visit the Singapore Immigrations & Checkpoints Authority website.

If you lose your passport while in Singapore, make a police report immediately and approach your embassy in Singapore to apply for a replacement travel document. You should also report to the Immigration & Checkpoints Authority (ICA) for a visit pass which will regularize your stay in Singapore.


Check Singapore weather

Singapore's weather is mainly warm and humid throughout the year. The average daily temperature is 26-32°C. Wear light, comfortable cotton clothing for everyday wear.

Below is a list of items we recommend to bring with you:

• Umbrella
• Wraps for ladies and Jerseys for gentlemen
• Sunglasses and sunscreen if you are going outdoors.


Singapore Dollar S$ (SGD)

Money changing services can be found not only at the Singapore Changi Airport but also most shopping centres and hotels around the island. You can also access the automated teller machines (ATMs) located everywhere in Singapore, that accept most of the main credit cards such as Visa, MasterCard and American Express.

Check the exchange rate before your departure at

Money and Tipping

It is not usual practice to tip, but you can do so when the service is exceptional.

Tax Refund

If you spend S$100 or more, you can claim a refund on the 7% Goods and Services Tax paid on your purchases made at participating retail shops that display the “Tax Refund” logo when you leave Singapore.

Learn more about Singapore's Tax Refund

How to Get Around

Transportation from the Airport to the Hotel (20 km)

By Taxi

Time by taxi: 20 min – 25 min (depending on the traffic)

Taxi charge (one way): S$18 – S$20* (approximately US$15)

*This figure is based on the assumption that a $3 airport surcharge applies and the midnight surcharge does not apply. (See below)

Taxi Fares

Taxis are available at the taxi stands at the arrival halls of each airport terminals. Fares include a flag-down fixed charge at $3.00 and are metered at a rate of $0.22 per 400m.

There is additional airport surcharge for all trips originating from the airport.

$5 airport surcharge – 07:00 to 00.00 (Fridays to Sundays)
$3 airport surcharge – all other times
Midnight surcharge of 50% of final metered fare – 00:00 to 06:00 (daily)

For more information, please go to Taxis Singapore

Taxi Phone Numbers

Comfort Transportation Pte Ltd / CityCab Pte Ltd:  (65) 6552 1111
Maxi Cab:  (65) 6535 3534
Premier Taxis Pte Ltd:  (65) 6476 8880
SMRT Taxis:  (65) 6555 8888

By Airport Shuttle

The airport shuttle service offers transport from Changi Airport to hotels in the city. You can approach the Ground Transport Desk at the Arrival Halls for bookings.

Airport Shuttle Rates

The rates below are applicable for a single trip from Changi Airport to a hotel in the city.

$9 per Adult
$6 per Child (below 12 years of age)

Airport Shuttle Service Phone Numbers

Terminal 1 - Tel: (65) 6543 1985
Terminal 2 - Tel: (65) 6546 1646
Terminal 3 - Tel: (65) 6241 3818 (Main booking hotline)

For more information, you may like to visit Changi airport website

Travelling Around Singapore

Although the most convenient way around Singapore is by taxi, you may like to try the MRT, which has an extensive network around Singapore.

The closest MRT station to the Hotel, Bugis Station, is a mere 0.2km walk away. The train charge per way is just S$2 (approximately USD $1.65).