13 Steps Organizations Can Take to Prepare for a Bomb Threat
Bomb threats can be transmitted in a variety of ways—through social media, the mail, or even over the phone—for a host of reasons from inciting panic, disrupting operations, or causing economic harm. Regardless of the method or the intention behind the threat, though, organizations must take these threats seriously.
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Here are 13 training steps from the ASIS International Protection of Assets manuals that all organizations can take to prepare for a bomb threat.
- Develop a threat evaluation team of security, managers, administrators, supervisors, and other leadership for the facility or organization.
- Create an internal reporting channel for employees to communicate a threat to the appropriate person.
- Identify which local first responder agency to contact for immediate response to a bomb threat.
- Implement a sitewide communication ability and write scripts to communicate an evacuation in response to a bomb threat.
- Designate an evacuation area beyond a potential blast radius.
- Designate an information or media point-of-contact for public relations, customer messaging, and crisis communications.
- Create a mobile threat/evacuation kit that includes maps of the office or facility; contact details for leadership; keys or access cards; and access codes, usernames, and passwords for critical software applications such as surveillance cameras, access control systems, and life/emergency systems.
- Create bomb threat cards to place near office phones. These cards should have training instructions on how an employee should respond to a bomb threat that is made over the phone.
- Create and implement strategies to keep a threatening caller on the phone.
- Implement the ability to record phone calls or have other employees listen in on the call the threat is being made during.
- Inspect all areas biannually where telephone calls are accepted to ensure bomb threat response cards are there.
- Review with staff forensic and safety considerations if a threat is received via email, fax, or other electronic communication—like social media.
- Practice bomb threat response annually and include training in all new employees’ onboarding.
For more insights and information on how to prepare for, respond to, and recover from a bomb threat, review the Protection of Assets: Crisis Management.
Megan Gates is senior editor at Security Management. Connect with her at [email protected] or on LinkedIn. Follow her on Twitter: @mgngates.