De-Escalation and Crisis Intervention

Focus on De-escalation and Crisis Intervention

Breaking Through to Better Communication Through De-escalation

Human beings are dynamic—our moods, behaviors, and states of mind can shift rapidly depending on a myriad of factors. So, responding to humans in crisis requires agility and flexibility, as well as a healthy dose of self-awareness.

How Dysregulation Affects De-Escalation

If crisis responders are under chronic stress, their response to the incident could make matters significantly worse.

Fast Facts: Body Language That Undermines De-escalation

If the message a person’s body language sends clashes with their verbal statements, it creates a sense of distrust, suspicion, and unwillingness to cooperate.

Editor’s Note: Correct Course with Metacognition

Considering how you react and think during stressful situations can help you better de-escalate situations.

6 Behaviors That Indicate Heightened Agitation and Risk of Violence

The Brøset Violence Checklist helps healthcare professionals assess patients’ short-term potential to commit violence.