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Illustration by iStock, Healthy Work Company

An Organizational Approach to Mental Health

Months of turmoil and upheaval take a toll; the mental wellbeing of the workforce has never been a more important topic. See the online exclusive article "Engaging Employees on Their Mental Health," and the ASIS webinar Managing Better Conversations for Wellbeing for a more extensive look.


The Growing Mental Health Crisis   |   An Organizational Approach to Mental Health

Starting Conversations


You have a duty of care to that individual

You are not a therapist, life coach or doctor

What you say and do matters

You are not responsible for what they do and you cannot cure their problem

Consider when to signpost that person to an expert or someone else

Consider if you are comfortable being available out of office hours or not

Awareness, Be Present, Create, Duties


Signs of mental distress at work
Support powerful listening
  • Increased absence for ANY reason
  • Presentee-ism
  • Difficulties in producing work/making decisions
  • Summarize using their words
  • Ask clarifying/open questions
  • Keep attentive eye contact
Create with them, not for them
Manager’s best practice
  • Get emergency help if needed
  • Ask what they want, if they want help
  • Find out who can help support the person
  • Prevention-first approach
  • Document conversations
  • Consider reasonable adjustments
  • Follow company procedures
  • Stay in contact with people when out, do return-to work interview


Self-Care Is Just as Important


Source: The Healthy Work Company


On-Demand Webinar

Mental Health Awareness in the Workplace