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Illustration by Mariah Bartz; iStock

Retention During the Great Resignation 

More than 42 million Americans quit a job in 2019. But in just the first nine months of 2021, resignation levels were more than 10 percent higher than the record-setting 2019. In August 2021 alone, more than 4.2 million people—2.9 percent of the U.S. workforce—handed in their two weeks’ notice, according to the U.S. Bureau of Labor Statistics. So, how can organizations encourage people to stay?

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Seeking Change

Two-thirds of U.S. workers have considered a career change during the COVID-19 pandemic.

Executives and workers have different ideas on what would make employees’ professional lives better, according to a survey from the Society for Human Resource Management (SHRM).

Why Workers Say They Leave:

53% Better Compensation
42%
Better Work–Life Balance
28%
Better Benefits

Why U.S. Executives Think Workers Leave:

28% Better Benefits
28%
Better Career Advancement Opportunities
26%
Discomfort in the Workplace Due to COVID-19

 

The Cost of Disengagement

A July 2021 analysis from Gallup found that 48 percent of American workers were actively job searching or watching for other opportunities. The cost of lost productivity for disengaged employees reaches up to 18 percent of their annual salary, costing companies millions of dollars a year. But their reasons for leaving were less based around industry, role, or pay, and were more associated with their workplace.

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20% to 34%
Rate of Disengagement in United States and Canada

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20%
The Pay Raise Needed to Lure Employees Away from an Engaging Manager

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36%
Reduction of Turnover in Critial Roles Through Engagement


Loyalists Shoulder the Burden

Of employees who have not resigned from their roles, SHRM found 52 percent said they have had to take on more work and responsibilities. The effects are notable.

27%
Feel Less Loyal to Their Organization
28%
Feel More Lonely or Isolated
30%
Report Struggling to Get Necessary Work Done
55%
Wonder If Their Pay Is High Enough

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