Workplace Violence in Retail

Focus on Workplace Violence in Retail

Soft Skills Pay Off for Retailers Creating Safer Workplaces

Thieves, active shooters, and abusive customers in retail stores have store staff feeling unsafe and on edge. Retailers are finding benefits in stressing that employees not confront these customers.

Shoplifter Aggression is on the Rise, Survey Finds

Violent acts in retail stores can have widespread impacts on customers, employees, a retailer’s reputation, and the local community.

Fast Facts: What Helps Retail Workers Feel Safe?

Violence in retail stores has been on the rise for the past five years. How can retailers support staff and keep employees and customers safe?

3 Practical Steps to Keep Retail Employees Safe

Retailers can provide a safe work environment for employees and customers by investing in safety training, awareness, and internal and external communications.