In a recent federal decision, the court ruled that an employer may not inform employees about a mandatory arbitration policy via e-mail. The court determined that e-mail is not the same as traditional mail and that employers must have some way--such as a signature on a document--to prove that the employee has read and understood the policy. (Campbell v. General Dynamics, United States District Court for the District of Massachusetts, No. 03-11848-NG, 2004)Campbell_GeneralDynamics0904.pdf