Doug Walsh and Dr. Serdar Ince sat down with us to discuss their upcoming exclusive webinar previewing Securitas Technology’s 2026 Global Technology Outlook Report. To learn more about the webinar on 10 September or to register, go here.
Q: How did you become interested in security technology?
DW: My interest in security technology developed naturally over my 30+ year career in the electronic security industry. Starting out in both sales and operational roles with companies like Diebold, Stanley Convergent Security Solutions, Honeywell, and now Securitas Technology, I quickly realized how fast technology was transforming the industry. What kept me engaged was the continuous evolution of solutions—every few years there was something new, from analog to IP video, basic intrusion detection to AI-driven analytics. The dynamic nature of security technology—always advancing to meet new challenges—is what continues to drive my interest today.
SI: I worked in academia and research labs as a researcher. My PhD thesis focused on video and image processing. After that, I joined a startup that developed intelligent video analytics algorithms for security cameras. Since then, I have been in the security industry, focusing on new and innovative technologies.
Q: What advice would you give security professionals interested in security technology?
DW: The best advice I can give is to stay curious and committed to continuous learning. Technology in our industry evolves quickly, and being able to translate these changes into value for your clients will set you apart. Make it a habit to attend industry events, webinars, and manufacturer briefings. Build relationships with integrators and manufacturers—I've found my advisory board roles to be invaluable in gaining early insights into product roadmaps and innovations. Most importantly, don’t just focus on the technology itself—understand the business problems it solves. Whether it’s improving operational efficiency, enhancing situational awareness, or reducing risk exposure, your ability to connect technology to business outcomes is what will make you indispensable in this field
SI: The main advice is to first focus on the security problem and identify the specific risk. Begin by defining the process to address this risk, and then look for the appropriate technology. Without proper risk analysis and a clearly defined process, the investment may not deliver the expected results.
Q: Why should security professionals have the threat landscape and incident analysis on their radar?
DW: Security professionals must have technology on their radar because it’s fundamentally changing the way organizations protect their people, property, and operations. Over my career, I’ve seen firsthand how emerging technologies like cloud services, artificial intelligence, and integrated platforms have transformed traditional security programs. Today, security technology isn’t just about physical safety—it’s about providing business intelligence, operational efficiencies, and proactive threat mitigation. With technology driving everything from remote management to data-driven decision-making, staying informed ensures you remain relevant and effective in your role.
SI: As we will discuss in the webinar, Artificial Intelligence, Cloud and Remote Services, Advanced Sensors, and Sustainability are key focus areas for the coming years. Generative AI, in particular, is expected to have a significant impact on our industry as well.
Register for the upcoming webinar here.
Doug Walsh, Vice President of Technology Strategy at Securitas
With more than 30 years of experience in the electronic security industry, serving in both sales and operational roles, with Securitas, Diebold, Stanley Convergent Security Solutions and Honeywell, has gained the experience needed to assess the needs of regional, national, and global clients. As a member of the Securitas Global Technology Review Committee and an advisory board member for several of the world’s leading electronic security manufacturers, he has built relationships that help to identify emerging technology trends, new innovations, and evolving technology to introduce value-added client offerings and services.
Dr. Serdar Ince, Vice President of Technology Innovation at Securitas
With over 25 years of experience in the research, development, and management of technology products, he has built a career spanning academia, research labs, startups, and global technology companies. After holding technology management and business transformation roles at Securitas, he now works with Global Technology Review Committee and Global Technology Innovation Council where he drives the identification of new technologies and trends, to drive innovation and growth of new technology offerings.
