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Corporate Investigations: How to Conduct Proper and Effective Internal Investigations

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21 - 22 October 2013
Hilton Scottsdale Resort & Villas

Ignorance is not bliss

Internal workplace investigations—a critical management tool necessary in today’s complex business climate—are routinely conducted by organizations of every size. Though the objectives, and certainly the scope, of these undertakings vary widely, their principle purpose is that of unbiased fact-finding that leads to objective results.

Only a properly conducted investigation can withstand today’s challenging scrutiny. Carefully examine the methods, tools, and legal implications of modern fact-finding in today’s workplace. Learn how to use the Process of Investigation® and conduct fast, proper, and cost-effective internal investigations. Discover how to use force multipliers when conducting your investigations and obtain the highest possible return on investment from every undertaking. The secret tips and traps that often make the difference between a successful investigation and a catastrophic one will be revealed.

Don’t miss this opportunity to master the intricacies of conducting a flawless investigation. What you don’t know CAN hurt you!  

Bonus: Price includes your personal copy of Mr. Ferraro’s ninth book, Investigtions in the Workplace, 2nd edition, an $87 value.

Registration Fees

 Read our Brochure

 Pertinent Information

 Immediate Benefits

​• Learn the latest techniques, methods, and processes.
• Strengthen your interview and interrogation skills and learn the new I2M interview method.
• Gain valuable insight into the process of modern fact-finding.
• Discover how to build airtight cases and bulletproof results.
• Learn how to conduct fast, efficient investigations.
• Obtain the highest possible ROI.
• Examination of the latest in case management technology
• Receive forms, checklists, and other valuable tools.
• Build relationships and share experiences with others who conduct internal investigations. 

 Who Should Attend

​• Corporate investigators and support personnel
• Security and loss prevention managers
• Fraud examiners
• Risk managers
• HR professionals
• Ethics officers
• Attorneys representing employers
• Professionals conducting proper and lawful workplace investigations
• Professionals preparing to take the CPP or PCI exams

 Program Overview


The Process of Investigation
Explore significant trends in workplace crime and investigations and examine the different elements of a successful investigation. Identify the six methods and seven phases of an investigation and see how they are used.
Fundamentals of Fact-finding
Examine the attributes of a successful fact-finder and learn how to document, catalog, and properly report findings. Review proper methods of evidence handling and management.
Methods of Investigation
Closely examine the six methods of investigation and learn how they are best used and combined. Discover the four elements of a proper investigatory interview. Learn how to overcome denials and obtain powerful written admissions.
Project Management and Case Development
Examine the role of the project team and each member’s responsibility. Discuss investigative ethics and how they drive the process. Learn how to properly take notes and write professional reports. Examine the latest in case management software and technology.
Applied Strategies
Explore the different types and classifications of workplace misconduct. Discuss modern prevention and intervention strategies relative to issues such as workplace violence and substance abuse. Participate in several case studies that explore current investigative best practices and how they are used.
Attendees should have a fundamental understanding of modern asset protection and loss prevention principles as well as some investigative experience.

Note: The Process of Investigation® is the registered trademark of Convercent, Inc. and is used with permission.


Mr Ricky Gene Bennett, PCI
  • Mr Ricky Gene Bennett, PCI
  • Chief Operations & Compliance Officer
  • Blue line Protection Group, Inc.
  • Colleagues: 0

Bio: Ricky G. Bennett M.A., PCI, Vice President of Professional Services, Convercent Inc. Mr. Bennett leads the consultative and investigative divisions of Convercent. Mr.Bennett’s areas of expertise include workplace misconduct investigations, sexual harassment, harassment, and discrimination in a myriad of employment settings. Mr. Bennett is a recognized subject expert in matters of workplace misconduct to include substance abuse, theft and workplace violence investigations. Mr. Bennett has been trained in risk and violence assessment with the United States Secret Service. As a past CEO of a large law enforcement organization, Mr. Bennett is adept at analyzing corporate policies and developing preventative solutions to strengthen internal controls in the workplace. Prior to joining Convercent, Mr. Bennett served as Chief of Police for the City of Aurora, Colorado. He has over 30 years of experience in the Criminal Justice field. During his tenure as Chief of Police, Mr. Bennett managed various investigative units and was responsible for setting agency policy, managing internal investigations and determining corrective actions resulting in disciplinary actions. Mr. Bennett has extensive experience in implementing workplace trainings and protocol development in organizations across all industry sectors. Mr. Bennett holds a Bachelor of Science degree in Criminal Justice Administration from Missouri Southern State University. He has further obtained a Master of Arts in Management and a Master of Arts in Human Resources Development, both from Webster University. He is a graduate of the FBI National Executive Institute and FBI National Academy, 200th session. Mr. Bennett currently serves as an affiliate faculty member at Regis University in Denver, Colorado.
Mr Eugene F Ferraro, CPP, PCI
  • Mr Eugene F Ferraro, CPP, PCI
  • Chief Executive
  • ForensicPathways, Inc.
  • Colleagues: 0

Bio: Gene Ferraro, CPP, CFE, PCI, SPHR, is currently the Chief Ethics Officer of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He is the author of nine books and frequently speaks and trains on the topics of complex corporate investigations, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management. He has been a member of ASIS International since 1987. He is an outdoorsman, fly fisherman, extreme hiker and is the human to four magnificent horses. He lives with his wife Shelley in the mountains of Colorado. He can be reached at 800.650.7005 or

 Hours, Fees, & Hotels

Registration Hours
7:00-8:00 am

Program Hours
8:00 am-5:00 pm

Registration Fees
Fees include daily continental breakfast, refreshment breaks, and a networking reception. Hotel costs are not included.

Early bird cutoff: August 23, 2013
Early Bird
$   825
$  925

Hilton Scottsdale Resort a& Villas
6333 North Scottsdale Rd
Scottsdale AZ 85250

Price: $179 single/double (plus tax)
Cutoff for special rate: September 29, 2013


Team Discount:
Receive a 10% discount when three to five attendees register from the same organization, 15% for six or more. Email for details.

Certification Discount:
ASIS members and nonmembers holding the distinction of CPP, PCI, and PSP receive a $25 discount per classroom program. This discount is automatically applied at checkout.

Rental Car Discount:

Contact Dollar at +1.866.542.2303, extension 2 or; reference code CM0140. FL rentals reference code CMO135.