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High-Rise Class "A" Security Service (Webinar)

Carlos Villarreal, CST and Rick de Treville, CPP
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This webinar is co-produced by ASIS and BOMA.

Providing excellent security service in the class “A” high rise commercial real estate space requires a special balance of state-of-the-art electronic control systems, comprehensive security policies, emergency plans, and—most importantly—a customer-centric, professionally trained staff. This webinar focuses on the unique characteristics of a dynamic and robust service program emphasizing how the soft skill and personal touch security personnel exhibit when interacting with people can make the difference between just providing service to excellent service delivery leaving employees and guest with favorable impressions of your security department.

Recorded July 24, 2013.

CD box set; 60 minutes. This webinar may be eligible for up to one CPE. 

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