When facing an unforeseen event, we need to ensure the correct response framework and planning to ensure a strategic result. To expand further on this topic and on the SM Magazine article, “How to Create and Support a Crisis Management Team” by Erik Antons, CPP, PSP, hear from CSO Center member Calvin Millar from William Osler Health System, on what you need to know.
For those interested in joining the CSO Center, you can find more information here.
