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Become a member of ASIS International to gain access to numerous member-only resources like this:
Crisis, Issues and Reputation Management
Kogan Page 2014
Author: Andrew Griffin
An incident that is not your company’s fault can still put its reputation at acute risk. After citing notable examples, the author describes the following four types of externally driven incidents, each with its own specific challenges.
- An attack on the company or those in its care, including cyber attacks, piracy, hijackings, and product sabotage.
- An attack on a wider group that affects the company, including terrorist events.
- A political or social development endangering the company or those in its care, including political changes to the status quo, revolution, strikes, or an uprising.
- A natural event, including health scares and weather disasters.
Through a review of incidents in each category, the author outlines the rationale for various crises, relates how specific companies handled them, and shows how the crisis affected the company’s reputation and future.
SPECIAL OFFER! The publisher of
Crisis, Issues and Reputation Management, Kogan Page, is
offering ASIS International members 20% off several risk management books with the discount code
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