February 2009 
The official newsletter of ASIS International in Europe
287, avenue Louise, 2nd Floor
1050 Brussels, Belgium
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Welcome to the 53rd edition of Eurodynamics! The ASIS International European Bureau would like to encourage members to submit updates or articles you wish to share with the ASIS International members in Europe!

Copy deadlines for the next issues have been fixed at the third Monday of every month. The deadline for the next issue is 16 March 2009

Please add m.gen@agshq.com to your personal address book and/or safe sender list to ensure correct delivery of your monthly newsletter.

Registration for Montreux is Now Open!

Join hundreds of your colleagues and peers in Montreux for ASIS International’s 8th European Security Conference. Developed by and for security professionals, high-quality presentations cover the entire spectrum of the most important security topics and emerging issues facing you today.

Chateau de Chillon, Montreux

On the shore of Lake Geneva only one hour from Geneva airport, Montreux is the ideal resort location for leisure and business travelers. The region is called the "Swiss Riviera" thanks to its mild microclimate and tropical vegetation. The outstanding Belle Epoque architecture includes deluxe and first-class hotels situated in a breathtaking environment enhanced by the lake, palm trees, vineyards, mountains, and glacier. The famous Casino Barrière de Montreux, fun theme parks, international festivals, wellness centers, and worldwide reputation make Montreux the perfect location for the ASIS European Security Conference.

You will share experiences, best practices, and ideas with people from a wide range of backgrounds and disciplines. You’ll connect with leaders from around the globe and discover how they are confronting today’s critical challenges.

Click here for more information.

Registration for this event is open.

Please click here to register to the ASIS International European Security Conference

Please click here to register for the single day registration to the ASIS International European Security Conference

Should you have any questions regarding the online registration process, please contact asis2009@congrex.com, Tel: +31 (0)20 50 40 200.

Members of partner associations who wish to register at the discounted rate should contact montreux@asisonline.org

ASIS store  in Montreux

Registered delegates for ASIS European Conference in Montreux have the unique opportunity to purchase in advance books and merchandises via the ASIS website. Your order will be delivered in Montreux to the ASIS Booth.

In order to purchase you will have to follow the five following steps:
1. Go to www.asisonline.org/store/index.xml
2. Start your shopping ( 5 items maximum)
3. Pay your order by credit card
4. Make sure to state the code : MONTR09 on your order form
5. Pick up your order at the ASIS Booth in Montreux.

Please note that your order will have to be placed for the 31st of March.

European Parliament Robber got €50,000 


The bank heist at the European Parliament in Brussels on 12 February scooped €50,000, with police still looking for the robber on 13 February.

"The bank services have said it was about €50,000," a parliament official told. "The police haven't caught him. Our security services are looking at all the camera images and are in contact with the police."

Eyewitness accounts indicate that a man disguised as a woman attacked the ING bank on the ground floor of the Paul Henri Spaak building at around 4pm local time and fled up the central stairwell.

The stairs connect to a bridge to the parliament's Altiero Spinelli building, giving easy access to the busy Place de Luxembourg.

The parliament imposed a brief lockdown and checks on cars leaving from the underground parking. Belgian police stayed around until 7pm looking for fingerprints, with the atmosphere quickly returning to normal.

The incident has started a lively debate about parliament security arrangements, which are handled by the multinational G4S company.

Some MEPs are annoyed that an official security warning was sent to staff only at 8pm, even though parliament spokesmen were briefing media at 5.30pm that the robber - who had a gun or replica gun - may still be in the building.

Source: EUObserver.com

ASIS Foundation Releases CRISP Report on Security for Tall Buildings

As tall buildings, including high-rises, become more common, their security and the safety of their occupants merit attention. According to a new Connecting Research in Security to Practice (CRISP) Report, tall buildings are exposed to all the normal security risks—crime, disorder and emergencies—that threaten any street-level or campus-style building. However, the physical nature of tall buildings (also known as "tower blocks" in Britain and some European countries) calls for different security emphases.

The latest CRISP Report, "From the Ground Up: Security for Tall Buildings" by Dennis Challinger, was commissioned by the ASIS Foundation. The report focuses on commercial and residential buildings, and states that tall buildings often house many people and much property in an environment where movement is restricted by elevators and stairways. These areas, along with lobbies and corridors, constitute considerable sections of the building where ownership is at best ambiguous. Moreover, the anonymous masses of people that move through these common areas allow offenders a fertile setting in which to operate.

Current security approaches include access control, physical security (locks, alarms, perimeter fences), CCTV, lighting, security officers, emergency plans, documented procedures and security-awareness efforts. Still, the author states, the research suggests that crime, disorder and emergencies are continuing issues for security providers in tall buildings.

Challinger discusses how research points to specific responses that may be most useful in developing security plans for tall buildings. These include situational security approaches, both physical and procedural; promotion of a sense of community within the building; and ensuring that the building is well maintained.

To view "From the Ground Up: Security for Tall Buildings," go to www.asisfoundation.org

About the Author Dennis Challinger's background is in criminology, and for the past 18 years he has worked as a security practitioner, holding executive positions in several organisations in Australia. In each of those positions, his work was directed toward the practical reduction of losses to his employees from crime and deviance—the commercial version of crime prevention.

About the CRISP Reports The CRISP—Connecting Research in Security to Practice—Reports are a series of white papers on subjects that impact the security industry. Each of the reports explores issues of topical and practical concerns to security professionals. Previous CRISP Reports include "Preventing Gun Violence in the Workplace", "Strategies to Detect and Prevent Workplace Dishonesty" and "Lost Laptops=Lost Data."

ASIS International Accepting Abstract Submissions for 1st Middle East Security Conference

ASIS International, the world's preeminent association for security professionals, is organizing its 1st Middle East Security Conference, and is now accepting abstracts for presentations.

The 1st ASIS International Middle East Security Conference will take place in Dubai, United Arab Emirates, Dec. 6-9, 2009, and will feature more than 18 educational sessions for and by international security experts.

The conference will cover the spectrum of security topics, ranging from hotel security, loss prevention and maritime piracy to terrorism, executive protection, intellectual property rights and more.

Abstracts may be submitted here: http://asis.confex.com/asis/mideast2009/cfp.cgi. The deadline for submissions is April 3. The program committee will select presentations in May for the conference.

Announcing 2009 Reach Out! Program

Thank you to all who participated in last year’s successful Reach Out! Member-Get-a-Member program—and congratulations to all the award winners! ASIS has grown to become a powerful network for more than 36,000 members. With your continued support, we can continue to grow, thereby strengthening our voice, broadening our perspective, and enriching the profession in numerous ways. 

This year, many European Chapters (Sweden, Croatia, France, Spain, Turkey, Israel, Aegean, Czech Republic, Switzerland) and individuals were rewarded for their membership recruitment efforts. Special congratulations are due to the Swedish Chapter (197), which  won the Grand Prize for Chapter (highest njet number increase) while Klas Nilsson CPP PSP CPI and Per Lundkvist CPP PSP CPI won the Grand Prize for individuals. For a listing of the winners, click on Individuals and Chapters.

We want to encourage you to Reach Out! even more in 2009, and ASIS will reward you for your efforts. The campaign will run from January 1 through November 30, 2009.

You and your chapter have the potential to earn valuable awards, including:

• Free registration to the 2010 Annual Seminar and Exhibits
• A free subscription to the Protection of Assets (POA) Manual Online
• Credits toward registration fees on ASIS professional development programs or on ASIS-published books
• Cash awards and more!

Check out the following for complete information:

How It Works

Awards for Individuals

Awards for Chapters

Recruiter Kit

Rules and Regulations

Individual awards are based on the total number of new members recruited through November 2009.

Chapter awards are based on NET gain (percentage or number) of members through November 2009.

And remember, as you Reach Out! to colleagues, be sure to ask them to put your name and phone number or employer on the line in the Membership Application that asks: Who introduced you to ASIS? We will do the rest!

Start recruiting today!

Offer to ASIS members: 20% Discount on TranSec World Expo 2009 Amsterdam  

TranSec World Expo 2008 held over two days (25-26 June 2008) in Amsterdam, brought technologists together with leading thinkers in the aviation, maritime, mass transit and supply chain worlds. Keynote presentations in all areas significantly stirred the debate and helped to substantively point the way forward in provision of security services in the face of modern day threats.


Speakers from the European Union (EU); International Air Transport Association (IATA), International Maritime Organisation (IMO), World Customs Organisation (WCO), United States Coast Guard (USCG), INTERPOL, DFT TRANSEC, gathered with others with an operational and an academic perspective on the issues faced.

Reflecting demand from the security sector in all areas of transportation, TranSec World Expo 2009 will now feature a two-day conference covering the theme of Aviation Security and two-day conference on Maritime & Supply Chain security and will be introducing a new two-day conference on Mass Transit security.

The free-to-attend workshop sessions will be hosted within on-floor theatres within the exhibition space, driving an even greater synergy between exhibition and the topics discussed.
The TranSec World 2009 event is to be held at the RAI Amsterdam (www.rai.nl), 3-4 June, 2009. The conference programmes will be live at the beginning of March.

ASIS members are entitled to a 20% discount from the advertised conference prices; if you are interested in receiving further details on the programme please complete the conference enquiry form at www.transec.com/page.cfm/Action=Form/FormID=2/t=m 

For more information: www.transec.com

ASIS International Turkey Chapter Conference 

Take your part at the Conference to say “Stop!” to Loss and Crisis!

This is an event approved for 6 CPE credits by ASIS International

Conference Program and Speakers:

• ASIS International European SRVP, Godfried Hendriks CPP
• University of Leicester, Professor Martin Gill, “Offender’s Perspectives on Retail Crime”
• Carrefour Corporate Security Director, Bernard Geiben, “How to Motivate Security Professionals in a Multinational Company”
• USIUD, (ACFE Turkey) VP of Board, Nestle Market Security Manager, Mesut Demirbilek,“The Dynamics of Fraud”
• Business Development Director, I to I Technologies, Bryan McDermott, “Business Intelligence & Retail Loss Prevention Strategies 2009 to 2015”
• Mc Donalds Turkey Security Manager, Selçuk Uygur, “Counterfeit Money and its Losses to Retail Industry”
• HSBC, Head of Security & Fraud Risk, Özcan Sezer, “Loss Prevention and Financial Transactions”
• Esfor Security Consulting, Alaettin Cangöz & Miºel Bahar “Prevention & Investigation”
• Panel Discussion

Simultaneous Translation will be provided in Turkish and English

Who Should Attend:

• Leading Executive Managers in Retail Industry
• Professionals who work or want to work on Loss Prevention and Security Field
• Security and Consulting Companies Providing Loss Prevention Services
• Academicians
• You!
• Everybody who wants to Say “Stop!” to Loss!

Please click here to have access to the registration form.

ASIS International ISO 28000 Lead Auditor Certification Course 

Globalization, outsourcing, and zero-inventory manufacturing have brought security of the supply chain to the forefront. Security management has also become increasingly complex as logistics, operations and supply chain partners are often both nationwide and worldwide with varying regulations and business processes.

The ASIS ISO 28000 Lead Auditor Certification Course is designed for professionals involved with the development of security management systems and managers responsible for improvement outcomes. The program, which meets the requirements of ISO 28000:2007 “Specification for security management systems for the supply chain,” provides a thorough understanding of the IS0 28000 series of standards.

Participants will gain the knowledge and skills needed to assess security and supply chain risks, maintain and improve security management systems, and successfully conduct security management system audits. Upon completion, you will receive an internationally recognized RAQ/QSA Lead Auditor Competency Certificate.

Please click here for more information or contact montreux@asisonline.org

Chapter News: Austria 

On Monday, January 19th, 2009, the Austrian ASIS Chapter had its first annual afternoon meeting at the premises of Messrs OMV, the Austrian National Oil Company.

Administrative issues: Creation of an association.
The administrative issues which touched the long carried forward theme about creating an association according to Austrian law to represent ASIS in Austria – similar to the Swiss Chapter – was discussed. There was a motion of member Paul Reither to go ahead with this issue. He and member Peter Schütz – who already did gather the facts about creating an “association” - they were reported in our circular letter 01/2008 - will work on this issue.

Werner Preining has asked for a copy of the Swiss “Vereins-Charter” for not re-inventing the wheel. He further wrote to the RVP for getting details if the German Chapter already initiated such of move. Once those details will be available to him, he will pass them on to Paul Reither and Peter Schütz.

One of the main reasons for seeking such a status for the Austrian ASIS Chapter is that currently several persons and institutions are trying to position themselves as the “ultimate and only experts” on issues like critical infrastructure and other security related topics. Issues that have been very well addressed by ASIS over decades. ASIS therefore should maintain its global leadership positions also in our country instead of giving the field to “self-appointed experts”. We need to be and stay involved in creating standards.

Next meeting – change of venue and the new topic: The location for the second venue was changed from Montreux to Korneuburg. The date remains, as listed, with April 29th, 2009.

A formal invitation will be sent one month before the meeting, followed by a friendly reminder (including a map on how to get to the venue) one week before the gathering. Our member Robert Steinwider from the United Nations Office in Vienna will prepare a presentation about international security issues from his point of view. He will have the title of his topic ready before the end of March 2009.

Upon the wish of several members the afternoon meetings will start at 17:00 hours instead of 16:00 hours.

Council information: Werner Preining presented the aims of the ASIS Councils, in special that of the IT-Security Council and the Crisis Management Council. After the presentation he held out for the forthcoming Crisis Management in Redondo Beach were members are able to participate in a realistic exercise. Werner also repeated his participation in the technical group of the BCM.

As some members are interested to join a Council, they were advised to go to the ASIS homepage, navigate to the appropriate section and file their interest in writing.

CPP working group: There is an increasing interest among the members to obtain the CPP designation. Our Chapter has treasurer Stefan Berlin (momentarily due to a non-existing book-keeping “treasurer at large”) together with member Roman Branjo assigned to move forward with the CPP study group. The ASIS webpage contains all relevant information about the CPP.

Further to that, during the November 2008 meeting, Werner Preining distributed the official ASIS hand-out about CPP and other certifications to all participants.

Membership issues: Werner Preining explained his realistic desire to increase the membership this year by 10 qualified persons. Members were reminded to invite serious security practitioners to attend our meetings first as guests.

We had Dr. Bela Keszei from Budapest as a visiting ASIS member. He has an interest to transfer into our Chapter. Dr. Bela Keszei was asked to initiate the procedures by changing the chapter via the ASIS website.

Presentation: After that member Paul Reither, security advisor of the OMV and host of the meeting, gave a very interesting and in depth presentation about how a crisis is managed in this organisation. Some slides – normal used for internal training – were sanitised for not giving away detailed information, but still showing the overall approach.

Afterwards the members and guests were involved in a vivid discussion while sipping coffee and or some soft drinks, courtesy of OMV.

The meeting adjourned around 18:30 hours and all participants left with newly acquired knowledge.

Werner Preining,
Chapter Chairman

France Chapter News: Community Policing, the Dangers of Cults, and an Update on International Corporate Security Operations

P A R I S—12 February 2009—Twenty-five members and guests of ASIS International Chapter 249 (France) gathered in Paris on 6 February 2009 to hear presentations about Microsoft Corporation’s international corporate security operations, the French government’s efforts to curb illegal cult activities, and international developments in community policing methods.

Criminologist Yann Cédric Quéro, who is working with the metropolitan police department in Montréal, Québéc, reported on recent findings about the effectiveness of local policing methods and the value of public-private security partnerships. He stressed the importance of community perceptions of legitimate authority, underscoring difficulties that can arise with national police forces. He drew contrasts between the historical origins of police forces in France and Canada, noting contrasts between crime-reduction and maintaining public order while gathering political intelligence. He concluded by noting that law and policy in France and North America increasingly recognize the role of private security forces.

Yann Prod’Homme, security manager for Microsoft Corporation in Western Europe, provided details on the company’s Global Security Operations Centres (GSOCs). The centres assure worldwide corporate continuity and security from regional bases in the United Kingdom, India and North America. Noting that a regional system provided added agility, Mr. Prod’Homme showed examples of integrated security management and incident reporting systems using off-the-shelf software. He stressed the value of defining and enforcing strict performance criteria, as well as the usefulness of automated archives and databases. Microsoft’s regional security systems are integrated with geographic mapping and are designed for immediate use in crisis management situations.

Henri-Pierre Debord, member of the French government inter-ministerial commission on illegal cult activities, outlined the risks to business posed by cults. Contemporary cult tactics include concealing their recruiting approaches and abusive financial exploitation schemes in the guise of corporate coaching and self-improvement programmes. Mr. Debord noted that French law defines illegal cult activity as fraudulent abuse of persons whose mental and emotional capacities have been weakened or manipulated. Noting that the social and financial costs of cult exploitation were significant, Mr. Debord said cults were beyond single individuals and moving into business enterprises. He cautioned companies to be watchful for consultants or programmes making excessive financial demands on employees, urging them to rupture with family and friends, promoting extremist or antisocial discourse, or causing mental destabilisation.

French Chapter president Sylvan Ravinet CPP reported on Chapter 249 plans for the programme on 27 March 2009 at the Headquarters on INTERPOL in Lyon, as well as for a conference in Paris on business continuity slated for 5 June 2009.

By Thomas Vonier FAIA RIBA
Secretary, ASIS International Chapter 249
Regional Vice President, Region 25

Security: Adding More, in Days of Less

Imagine, the plastic bag is stretched over your face so tightly that your sweat gathers in pools under your eyes and nose. In the 40°C heat, the clear bag shields you against the sparks of your wielder. If you worked in those conditions, would you always be grateful for the job? What would it take before gratitude turned into resentment?

As security professionals, we all know what a resentful (ex) staff can mean: additional costs, security headaches for our companies – construction delays, threats to other staff, soured community relations. When we see that man with the plastic bag, do we make the arguments that a minimum expense now saves the company money and reputation in the long run? Is this an area that we can also add value to our companies?

At the Danish chapters’ General Assembly in February 2009, the presentations under the theme of “International Companies in a Changing World, as Seen from a Risk Management Perspective” lent themselves thinking in global terms. When our companies are struggling with today’s global crises, how can our security perspectives add to strategic discussions about navigating the storms ahead?

For example, in his presentation, Jens Rostrup (Haldor Topsoe) talked about interrelationship between climate, science, security and politics. It was an opportunity to consider some of the linkages between climate and security: Two of the seven crises facing the world today (the Danish press describes the seven crises as Financial, Climate, Poverty, Resources, Food, Health and Security).

Similarly, Torben Hansen’s (AON) presentation addressing various levels of acceptable work risks around the world was thought provoking. If we go back to the 40°C heat and sweat trapping plastic, should we be adding our voice to discussions about Corporate Social Responsibility (CSR)? What invaluable perspectives can we add?

I have the belief that security professionals can and should do more to contribute to the business side of security. In order to contribute, we need to understand the issues as a forum, like the GA, to look at the issues and discuss them from the perspective of security. Events like this can perhaps help us answer the question: What does it take to make sure that our companies know the different ways we can add to the bottom-line?

John Olsen (Left) and John Arnoldus

The General Assembly said ‘thank you’ to John Olsen for his 3 years of service as chairman and elected John Arnoldus as the new chairman. John, after a career in the police, is now a regional security manager for Nestle.

By Tanya Spencer
Board member of ASIS Denmark

UK: Innovative facial recognition system tested in educational establishment 

St. Neots Community College, in Cambridgeshire (United Kingdom), is taking part in an innovative research project of infra-red facial recognition in educational establishments with a Northampton based biometric firm.

Whilst the technology is not new, it is the first time that an infra-red facial recognition system has been used in an educational establishment, thus generating a significant amount of excitement and public interest. Governors and senior college staff have given their support to this project involving the College in a ground breaking technology.

The system has been installed in the Post 16 Centre in order to record attendance in the first instance. Students are currently using a manual system to sign in and out of College during the day which can leave room for human error. The new system in question will only require students to walk up to a scanner, type in a pin and then be verified within 1.5 seconds. Thus an accurate record of who is in College at any given time will be kept, which is an invaluable asset in the event of a fire evacuation.

The infra-red images that are taken are not recognisable to the human eye and are used to identify students by pupillary distance and other facial measurements.

The information collected is solely for the use of this project and no student data will be held by the firm involved. The project operates on a voluntary basis and students have the option to quit any given time.

Further information:

Original press release – St. Neots Community College website

“Pretty, blonde spies” target EU 

The European Union has issued a warning to its workers about the dangers of 'pretty, blonde spies'.

The warning came in a security note circulated to human resources staff at the commission - the EU's executive arm, which drafts legislation.

Commission spokeswoman Valerie Rampi said the note gave advice on the recruitment of non-EU nationals.

It said the espionage threat to the commission was "increasing day by day".
Ms Rampi said the information seekers included lobbyists, journalists, private agencies and IT experts.

"It could be the pretty trainee with long legs and blonde hair," she warned.

Her comments were prompted by a German newspaper report on Wednesday about the commission's security note.

Ms Rampi declined to give any details of specific threats identified by the commission, but said "hostile intelligence services are making repeated attempts to compromise commission information".

Source: Ananova

Deutsche Bahn shaken by spying scandal

Deutsche Bahn is in deep trouble. Not only has the state-owned operator had to postpone a recent planned part-privatisation because of the financial crisis. Now it is also accused of spying on its own staff.

Secret agents
German members of parliament from across the political spectrum are baying for blood and newspaper commentators are having a field day.

The case involves covert surveillance operations that were given exotic code names such as "Babylon", "Traviata" or "Prometheus" as well as a private detective agency.

Deutsche Bahn has admitted that it conducted a surveillance operation on its staff on five separate occasions, dating back to 1998.

The official aim of the vetting scheme was to root out corruption.

Investigators and a Berlin detective agency were hired to carry out the job.

Extensive surveillance
In a country with a history of state surveillance, such as under the Nazis and communist East Germany, it is hardly surprising that Germans were shocked by the latest revelations.

Deutsche Bahn has submitted a 37-page report to the German government and parliament.

In the report, the Bahn admits that three major screenings took place in 1998, 2002/3 and 2005/6.

The names, addresses, telephone numbers and bank details of staff were compared with those of suppliers to detect possible illicit transactions.

Under the codename "Project Babylon", some 173,000 employees of Deutsche Bahn were vetted from 2002/3 and their personal details were compared with 80,000 suppliers.

On top of this, Deutsche Bahn has now acknowledged that it screened its managers and their relatives on two other occasions, in 2003/4 and 2005-6, under the so-called "Project Squirrel."

Raises questions
Under increasing pressure from the unions, Mr Mehdorn finally sent a letter to Deutsche Bahn employees apologising for giving investigators access to personal data.

But his belated apology was quickly dismissed by parliamentarians.

Even Transport Minister Wolfgang Tiefensee says he is not satisfied with Deutsche Bahn's report.

"It raises more questions than it answers," he says, looking ashen-faced and stunned after emerging from a parliamentary transport commission meeting.

Deutsche Bahn's senior managers insist they were not informed about what was going on.

But the unions remain sceptical and there are now growing calls for Mr Mehdorn to step down, though Chancellor Angela Merkel is standing by him.

Legal or illegal?
Berlin's data protection commissioner and prosecutors are currently conducting an investigation into the affair over any breaches of data protection.

Although there's talk of a legal "grey area", some lawyers are convinced that Deutsche Bahn's actions were illegal.

"This does not correspond with German law," says Monika Birnbaum, an employment lawyer at the firm, Schwarz Kelwing Wicke Westpfahl.

"Screening the private data of employees and comparing this with the data of supplier companies is in accordance with German data protection law only if the employees themselves and the workers' council agree with this beforehand.”

"As far as we know, these criteria were not fulfilled, so the screening was contrary to labour law and data protection law."

The railway operator insists the practices were legal.

Source: BBC

G4S UK portrays abusive UK shoppers in new study 

A study (1) commissioned by G4S Security Services (UK) reveals that retailers increasingly operate in an environment where members of the public believe it is acceptable to be abusive and threatening towards store employees.

In the last five years over 1.6 million Britons (2) have verbally abused retail employees who they felt gave them poor customer service. Worryingly, many Britons do not perceive that there is anything wrong with this behaviour, says G4S. One-in-20, (over 1.5 million), Britons believe it is morally acceptable to verbally abuse a store employee if they were given poor customer service in a supermarket or other retail outlet.

Shockingly, over 150,000 Britons believe they are justified in physically abusing someone that has given them poor customer service in a retail outlet such as a supermarket. This trend has resulted in retail staff being provided with crisis resolution training to diffuse potential incidents (2). With 42 reported incidents of G4S officers operating in a retail environment being the victims of assault with a deadly weapon this year, this is clearly a cause for concern.

The research reveals that significant numbers of Britons believe that crimes against big businesses, such as the major supermarkets and high street retail chains, are 'victimless' or morally acceptable. Twice as many Britons (760,000) think it is acceptable to shoplift from a large retailer compared to a small independent owner-operator retailer (296,000) such as a local newsagent or confectioner's.

Douglas Greenwell, sales & marketing director, G4S Security Services (UK), commented: "It is wholly unacceptable that retail employees should face the threat of verbal or physical assault. While shoppers are increasingly time pressured and expect high levels of service, this should not be allowed to translate into abuse towards store workers. We would advocate a zero tolerance policy in the face of this disturbing trend, prohibiting any shopper from re-entering a store where they have been found guilty of assaulting an employee."

"It is disturbing that some Britons have the attitude that crimes against big businesses are victimless compared to crimes perpetrated against smaller independent retail outlets. All crimes have victims and consequences, costing livelihoods, employment and ultimately driving up costs for all shoppers."

Retailers can take proactive steps to mitigate the threat of verbal or physical abuse faced by employees. The deployment of trained security officers in-store can deter volatile shoppers from becoming abusive in the first instance, whilst covert officers can monitor customer profiles, ensuring offenders are swiftly identified and dealt with accordingly. Many towns and retail centres now share intelligence in real time, which can result in abusive individuals being legally prohibited from entering specific stores and shopping areas.

Martin Gill, Professor of Criminology of University of Leicester spin out company, Perpetuity, noted:

"The most worrying aspect to these findings on victimisation from crime is that they suggest that retailers and retail staff are considered fair game. This is further evidence that those on the front line are amongst those most likely to be affected. Hopefully this study will help highlight the problem so that those who may suffer can be on their guard."

(1) 1002 GB adults aged 16-64 were interviewed online by TNS, between 8th-10th April 2008. The sample has been weighted to represent the adult population of Great Britain aged 16-64. References to 'Britons' means GB adults aged 16-64
(2) G4S has worked with leading conflict management specialists Maybo to ensure its (retail) security officers are trained to the highest standards in dealing safely and professionally with violent behaviour.

Developing a Security Team for Mixed Use Properties

Source: Commercial Real Estate Council Newsletter

While travelling a short while ago on business I had the opportunity to walk through the downtown area of the city I was in. I observed how the residents of the condo’s, corporate employees, and the early dinner crowd all shared the same streetscape and coexisted in what appeared to be a vibrant but slower, lower pressure area of the city. After continuing my walk I realized it was not the “traditional” downtown after all it was a flawlessly executed mixed use facility. Mixed use facilities are becoming more prevalent throughout our communities for some pretty sound reasons. They reach the fundamental of a higher density, but more appealing atmosphere for a large cross section of a current populous that yearn for shorter commutes to work, close shopping and entertainment and as a bonus lower energy costs. This coupled with on target marketing brings us to the pinnacle of what most urban professionals strive for.

The challenge in a mixed use facility is not how to protect each individual component of the facility but how to integrate the components of the security program to meet the requirement of the facility as a whole, without compromising the feel of an open “public access” area. With that stated the most visible and critical asset of a security program at a mixed use facility is the staff that on a day to day basis manage the “personality” of the project. You may have significant hardware, cameras, and alarms invested in securing the project but without a qualified, trained and well supervised security team interacting with the residents, customers, employees, and even the casual non income generating patron, the feeling of disorganization and lack of safety will prevail.

The on site security manager should take an active part in the daunting task of screening and selection for prospective security employees due to the critical nature of selecting the appropriate personnel. The security employee that diligently checks tenant employee’s identification at the office building at 11am may not be the correct type of security employee working with the nightclub at 11pm as their bouncers throw someone out. Careful screening of the security employees for the capacity to complete all of the security functions at the location is key to the success of the program. The highest order of function should be detailed prior to screening the first employee. If each security employee is screened with this in mind and the standard is adhered to the security force will be able to adjust for posts that require the minimum required functions during low activity duties such as screening identification at the office complex to maximum function duties such as working with crowds of revilers at a special event. Special attention should be taken to not necessarily hire the applicant with the most security experience but the applicant most able to be flexible as some career security officers may be resistant to flexibility needed to secure these dynamic facilities.

Once the selection of the security employees has been completed, a well rounded training program is required to receive the maximum output from the employee. The training program should have a blended delivery approach to reach all of the learning styles of the employees. The training needs to encompass policy reviews prior to working, a mixture of classroom and on the job training, and continued and ongoing training throughout the security employees’ tenure. In addition to the above listed training, a more specific training program may be needed to address specific equipment and functions. The training program must be thoroughly researched and address up to date case law and trends within the security field.

Without proper supervision a staff of any type is destined for failure. The supervision of a facility of this type should be multi-level including a line supervisor for each shift as well as on-site management and some type of off-site management assistance or overview for the facility. The selection of the on site security manager at mixed use facilities is critical to the program as a whole. The on site manager should have significant and substantial experience with facilities of this type as well as a proven track record in leadership, dealing with law enforcement and emergency response teams, as well as the local and state government officials.

After all of the work screening, hiring, training, and supervising the security team, a look forward to staff maintenance should be considered. A staff of this type should have competitive salaries, medical benefits and personal growth potential. This coupled with the appropriate working environment for the team should yield a well rounded and capable security staff that is able to meet the ever changing needs of the mixed use facility.

Looking at the recommendations above the process may seem overwhelming; however after the total investment in the facility the development of a security team for this type of property can not be placed on the back burner or deemed secondary. Should you choose to take on the task in-house or choose to work with a qualified nationally based security vender the proper planning for the success of your security team is primary to the success of the facility.

By Scott C. Bickett, CPP

Should IT Take over Physical Security? 

As convergence drives CCTV to be not only multi-functional (delivering dynamic return on investment) but also IP-based, the debate is heating up over who should be leading on new CCTV projects.

Can the traditional hegemony of the security manager over all things CCTV - and all things physical security - be taken for granted, or should IT now lead on such projects? CCTV expert John Hononvich suggests that IT leadership may be a “when” and not “if”. And what then will be the implications for the traditional security manager as other IP-based physical security technologies emerge (and converge!)

Read the online debate here and be prepared for some interesting viewpoints!

Reports and Views on Terrorism from Lloyds 

A collection of reports on terrorism and business can be downloaded here.

Global Agenda

26-29 April 2009 - 8th ASIS International European Security Conference - Montreuw Switzerland. More information: http://www.asisonline/montreux  

11-14 May 2009 - IFSEC 2009 - NEC - Birmingham, UK - http://www.ifsec.co.uk

4 June 2009 -TranSec World Expo 2009- RAI - Amsterdam, Netherlands - www.transec.com  

June 2009 - ASIS International Business Continuity/Pandemic Preparedness Conference - Paris France (To Be Confirmed)

21-24 September 2009 - ASIS International 55 Annual Seminar and Exhibits - Annaheim CA, USA. http://www.asisonline.org/education/programs/anaheim/default.htm  

November 2009 - ASIS International Information Assets Protection Conference - London UK (To Be Confirmed)

6-9 December 2009 - 1st ASIS International Middle East Security Conference - Dubai UAE

Chapter and Certification Events

For the latest details visit the European agenda


29 April 2009 - in Montreux, Switzerland immediately afterwards the European Spring Conference
15 June 2009 in Vienna or surroundings, place to be announced
10 September 2009 in Vienna or surroundings, place to be announced
16 November 2009 - AGM - Vienna,


5 March 2009 - CPO - IMF 6 Exam training Corsendonk
6 March 2009 - CPO Examen Corsendonk
26 March 2009 - Extra company visit Belgium during Secura 2009
9 & 10 April 2009 - CPP- 14 Review Course , PSP- 5 Review Course , PCI- 2 Review Course , Corsendonk
21 April 2009 - Spring meeting/AGM, during SAA Expo
23 April 2009 - CPO Exam AVANS Hogeschool
1 May 2009 - CPP- 13 Exam training, PSP- 4 Exam training , PCI- 1 Exam training - Corsendonk
2 May 2009 - CPP Exam, PSP Examen , PCI Examen - Corsendonk
11 June 2009 - CPO- 11 Exam training - Corsendonk
11 & 12 June 2009 - CPO- 12 Review Course - Corsendonk
12 June 2009 - CPO Exam - Corsendonk
12 June 2009 - CPP- 14 Coaching , PSP- 5 Coaching , CPCI- 2 Coaching - Corsendonk
13 August 2009 - CPO- 12 Exam training - Corsendonk
14 August 2009 - Exam CPO - Corsendonk
September 2009 - Company visit Netherlands
10 & 11 September 2009 - CPP-15 Review Course, PSP-6 Review Course, PCI-3 Review Course, CPO Review Course - Corsendonk
11 September 2009 - Coaching CPP- 14, Coaching PSP- 5, Coaching PCI- 2 - Corsendonk
24 September 2009 -Preview CPO IMF- 7 Corsendonk
30 October 2009 - Exam training CPP- 14, Exam training PSP- 5, Exam training PCI- 2, Exam training CPO- 13, Coaching CPP- 15, Coaching PSP- 6, Coaching PCI- 3, Corsendonk
31 October 2009 - Exam CPP, Examen PSP, Exam PCI, Exam CPO, Corsendonk
12 November 2009 - Exam training CPO IMF- 7 Corsendonk
13 November 2009 - Exam CPO Corsendonk
19 November 2009 - Annual, Chapter dinner
20 November 2009 - AGM/Fall meeting

All ASIS Benelux certification events take place at the Priory of Corsendonk, Oud Turnhout, Belgium. Training sessions are organised by the Security College, contact: Mr Joop Verdonk CPP.



31 March 2009 - All day meeting & networking
23 June 2009 - All day meeting & networking
13 auhust 2009 - All day meeting & networking
22/23 September 2009 - Security and safety congress in Odense Congress Centre
17 November 2009 - All day meeting – Christmas Party 

4 February 2010 - Annual Meeting and awards


To attend a chapter meeting and meet us when visiting Paris: contact:  asis_france@yahoo.fr  (both French and English presentations are given) All meetings take place in the Paris region


24-26 Mar 2009 Clusit event - Exhibition Milan info@asisitaly.org
21 May 2009 Securindex CCTV Expo and Exhibition Milan info@asisitaly.org
TBD May 2009 Chapter 211 Plenary Meeting Milan info@asisitaly.org
28-30 May 2009 CPP Exam Training Course Milan cpp@asisitaly.org
22:24 Oct 2009 CPP Exam Training Course Milan cpp@asisitaly.org
2 Nov 2009 CPP Exam Milan/Rome cpp@asisitaly.org


19 February 2009 – Yearly chapter meeting – Stockholm
18 March 2009 - Chapter Seminar: Crisis Management – Stockholm
2 March 2009 - Chapter Seminar: Who are you doing business with? – Gothenburg
Note: Criminals infiltrates companies.
23 April 2009 – Chapter Seminar: Risk Management – Stockholm
2 May 2009 – CPP/PSP/PCI exam – Stockholm
Chapter Certification Representative: Klas Nilsson, CPP, PSP, PCI
28-29 May 2009 – Chapter Seminar: Weapons impact – Uppsala
11 June 2009 – Chapter Seminar: Pub evening – Stockholm
Note: Seminar and social event.
3 September 2009 - Chapter Seminar: The future Security Manager – Stockholm
Note: Courses, training, education, preparation for certification and ethics.
1 October 2009 – Chapter Seminar: Fraud - Malmoe
20 October 2009 – Chapter Seminar: Convergence of IT and Security – Stockholm
Note: Seminar at the SecTech Exhibits
7 November 2009 – CPP/PSP/PCI exam – Stockholm
Chapter Certification Representative: Klas Nilsson, CPP, PSP, PCI
5-6 November – Chapter Seminar: Risk Analysis – Gothenburg
Note: Quantitative and Qualitative methods
25 November 2009 – Chapter Seminar: Criminology – Stockholm
Note: Crime and Crime Prevention Theories
10 December 2009 – Chapter Seminar: Pub Evening – Stockholm
Note: Seminar and social event.

Swedish Chapter e-mail addresses: firstname.lastname@asis.se

Exams will take place at the Företagsuniversitetet, Stockholm, Sweden. For more information, please contact Mr Klas Nilsson CPP PSP PCI klas.nilsson@asis.se  


10 March 2009 - Fachmeeting II/09 - Zürich
2 June 2009 - Fachmeeting III/09, Competitive Intelligence/Elicitation - Zürich
11 June 2009 - Workshop, Competitive Intelligence - Baar
1 September 2009 - Fachmeeting IV/09 - Zürich
18 November 2009 - GV und Fachmeeting V/09 - Zürich


27 February 2009 Loss Prevention Seminar - Istanbul, Turkey
Notes: Language: English and Turkish (Simultaneous translation will be provided)

United Kingdom


17 March 2009 - Pre Seminar Dinner
18 March 2009 - Spring Seminar—Foreign & Commonwealth Office
17 June 2009 - Pre-Seminar Dinner
18 June 2009 - Summer Seminar- IBM, Waterloo
17 September 2009 - Pre Seminar Dinner
18 September 2009 - Autumn Seminar—BBC, Wood Green
19 November 2009 - Pre-Seminar Dinner
20 November 2009 - Winter Seminar & AGM—TBA

UK certification events take place at The Swan at Streatley Hotel, Streatley on Thames, Berkshire. Training sessions are organised by ARC Training International Ltd. For more information contact Mr David Cresswell CPP or Ms Janet Ward  


Be a sponsor of the 8th European Security Conference in Montreux

Download the sponsorship prospectus or contact the European Bureau for more information.

Montreux Conference Platinum Sponsor:

Updated links and resources page on www.asisonline.eu

Take a look at our updated Links and Resources page. Feel free to contact the European Bureau if you have additional items to add.

ASIS International European Bureau 

For any queries on ASIS European events, membership, benefits, resources, collateral or certification, do not hesitate to contact the European Bureau.

287 Avenue Louise, 2nd Floor, 1050 Brussels,

Tel: +32 2 645 26 74
Fax:+32 2 645 26 71


European Links

Visit the ASIS International European web portal at:


Please visit our European Chapter Websites at the following links:







www.asis.org.il (new)

www.asisitaly.org (under construiction)









Not yet a member?

Membership Benefits

Ten reasons you benefit from becoming an ASIS International member:

- Unrivalled networking opportunities with more than 36,000 of your industry peers.
- Up-to-date information, including industry best practices, new technologies, and emerging trends.
- Complimentary subscription to Security Management magazine, the leading security industry publication.
- Opportunities to build a professional reputation and credentials.
- Tailored professional development programs to fit your specific career goals.
- Advocacy of the security industry to the government and business communities.
- Board-certified, professional designations.
- Members-only access to new career opportunities in security management.
- Access to more than 300 peer-reviewed, security-related publications.
- Discounts on program and Seminar registration, merchandise, and certification programs.

More Information...

New Chapters: Call for Volunteers

ASIS International is looking for volunteers to help form new chapters in Romania, the Baltic States, Western Balkans and other European countries where no chapter presently exists.

For more information, please contact the European Bureau or click here to download the procedures on forming a new chapter.

Barcelona in Review
Click here for photos and the video of the 7th European Security Conference.
 Transec 09

 ASIS Bookstore

You can now purchase ASIS-published books for Kindle, Amazon’s wireless reading device, from the Kindle Store on Amazon.com. Kindle’s revolutionary electronic-paper display provides a sharp, high-resolution screen that looks and reads like real paper. The books may be purchased wirelessly right from your device, allowing you to click, buy, and start reading within a minute. Kindle holds hundreds of titles and every book you purchase is backed up online in your Media Library in case you ever need to download it again. At this time, the Kindle Store offers Career Opportunities in Security for $3.99; Casino Surveillance and Security: 150 Things You Should Know for $9.99; Emergency Planning Handbook for $9.99; and Protecting Schools and Universities from Terrorism: A Guide for Administrators and Teachers for $9.99. More ASIS books will be available for Kindle soon.



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