Does Fraud Matter?

Monday, 8 December
13:30-14:20
Breakout 2

Uncoordinated and fragmented attempts to combat fraud are inefficient and ineffective. The deployment of an overall framework for managing activities that address fraud is essential to provide a holistic approach to enterprise risk management. The intention of this program is to show the approach Zurich Insurance has chosen to protect itself and to share with the audience a comprehensive arsenal of fraud-fighting tools. The audience will get an understanding of fraud risks a multinational organization faces and how these are being mitigated. They can then reflect on how components of Zurich’s anti-fraud framework may help enhance their organization's fraud control environment.

Presented by: Torsten Wolf, CPP, Head of Group Security Operations, Zurich Insurance Company Ltd, Switzerland

Torsten Wolf is the Head of Group Security Operations for Zurich Insurance. In his role he leads the Group’s efforts to deploy security standards worldwide and to oversee the prevention, detection and response to non-claims related crime and fraud directed against Zurich. Torsten looks back on more than twenty years in the insurance industry where he worked across personal lines and large corporate business. Torsten is a Certified Protection Professional as well as a Certified Internal Auditor and holds a Degree in Business Studies and Economics as well as a Master Degree in Business Administration. He is a regular presenter on topics of security, crime and fraud at international conferences.