Improving Your Fraud Control Environment

Negligently allowing fraud to occur will not only hurt your business but also call in regulatory bodies. Uncoordinated and fragmented attempts to combat fraud are inefficient and ineffective. During this session a framework will be introduced that can be implemented in medium sized as well as large multinational enterprises. Various components of the framework will be discussed using real examples from a large international insurance organization. At the end of the session participants will have gained an understanding of fraud risks a multinational organization faces and walk away with suggestions on how these can be mitigated. They can reflect on how components of the proposed holistic framework may help enhance their organization's own fraud control environment.


Mr Torsten Wolf CPP, Head of Group Security Operations, Zurich Insurance Company Ltd., Switzerland

Torsten Wolf is the Head of Group Security Operations for Zurich Insurance. In his role he leads the Group’s efforts to deploy security standards worldwide and to oversee the prevention, detection and response to non-claims related crime and fraud directed against Zurich. Torsten looks back on more than twenty years in the insurance industry where he worked across personal lines and large corporate business. Torsten is a Certified Protection Professional as well as a Certified Internal Auditor and holds a Degree in Business Studies and Economics as well as a Master Degree in Business Administration. He is a regular presenter on topics of security, crime and fraud at international conferences.