Behavior Based Emergency Management

Security managers are in business of saving lives and we have better success rate of achieving this objective if employees are considered as partners in emergency management planning, not potential victims. Also to be effective, emergency plans need to be in synch with natural behavior of human beings in disaster scenario. So, how do human beings normally respond in scenarios such as an airplane crash, building on fire, ship tragedy or during any natural disaster? Let us get into the complex world of human mind to discover how it reacts to extreme stressful life safety condition and how security professionals can use this knowledge to effectively manage the crisis situation.


Mr Karan Chawla, Vice President - Business Continuity Management, Morgan Stanley, India

Working out of Mumbai, India, Karan Chawla leads Business Continuity Program for global investment firm specializing in wealth management, investment banking and sales and trading services. His scope of work covers India and Offshore Delivery Centers across Asia region. Prior to that, Karan was managing Regional Security Operations Centre for Fidelity Investments to coordinate the delivery of life safety monitoring, asset protection, and crisis management services to office spaces in Asia Pacific region. During his tenure with Fidelity, Mr. Chawla was associated with Business Continuity, Corporate Security and ERM program. Prior to joining Fidelity, Mr. Chawla spent 10 years in the Merchant Navy where he was involved in implementation of Behavior Based Safety program International Ship and Port Security code. Mr. Chawla is graduate from the BITS PILANI and is a Certified Business Continuity Professional. Karan Chawla is speaking at this forum in his personal capacity.