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Can You Hear Me Now - Using the Power of Social Media and Security Applied Sciences

​Social media powers a myriad number of virtual communities in the discussion of a wide scope of topics. Those conversations have implications for a range of organizational functions including security operations. Understanding and reacting to those conversations can improve intelligence and provide security personnel with valuable information to assist in securing persons, property, and assets. This panel of security, technology, and legal experts will offer an interactive dialogue examining the growing suite of tools that help organizations understand the social media conversations occurring around. The panel will provide case studies of security successes through use of these social media monitoring tools. Discussion will also explore how to join use those tools
consistent with privacy concerns and legal requirements.

As Axis Communications’ security industry liaison, Steve Surfaro works with industry associations such as ASIS, BICSI, SIA and NBFAA/ESA and is involved in standards initiatives such as ONVIF. Mr. Surfaro was also instrumental in developing the AXIS video hosting system (AVHS) program, which provides video monitoring as an Internet service. Mr. Surfaro is a frequent speaker at industry events, including ISC, ASIS, BICSI and international security events. He is Chair of the ASIS Security Applied Sciences Council and former Chair of the Physical Security Council and speaks regularly at their workshops.


Don Zouzal is a safety and security consultant focused on technology support to security and public safety operations. He has served in several state and local executive level safety and security posts including: General Counsel for the Chicago Police Department and First Deputy for Chicago’s Office of Emergency Management and Communications. He is actively involved in the DHS Video Quality in Public Safety initiative and is Legal Advisor for the Illinois Association of Chiefs of Police. Don holds three degrees from the University of Illinois in law (J.D.), public administration (M.A.P.A.), and history and political science (B.A.) and an M.A. in Security Studies from the DHS sponsored program at Naval Postgraduate School in Monterey, CA Don retired from the U.S. Army Reserves as a Colonel.

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