Presented by Security Management magazine
Increased competition in today’s global marketplace makes it critical that the individuals providing your security understand and meet the needs of your customers.
If your company utilizes customer-facing security personnel, your customers view those professionals as extensions of your company, not the security provider. Successful business continuation during emergencies and disasters requires you to train your security staff to understand business operations and organizational structure.
Is your security staff:
Trained in conflict resolution and deescalation and industry regulatory compliance?
Trained to interface with the many local, state and federal officials that form the business and government response teams during emergencies?
Adequately skilled in safety, ethics, communications, customer service and human relations?
During this informative webinar, Carmen Murrell Randall, Director, G4S North America Training Institute (NATI) G4S Secure Solutions (USA) Inc. will discuss:
The benefits of investing in well trained security resources
The risks associated with exposing your business, customers and employees to poorly or inadequately trained security personnel