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The Investigative Interviewing Method: Psychology, Method, and Practice

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up to
13
CPE Credits
29 October - 25 November 2014
The Brown Palace
Denver, CO, UNITED STATES

​Good interviewers are a dime a dozen…Exceptional interviewers are priceless!

 

A properly conducted wo​rkplace investigation concludes with a properly conducted interview of the suspected wrong-doer. Like the investigation that precedes it, an investigative interview has structure and employs process. Regardless, the ultimate objective is finding the truth and documenting it. No other investigative skill is more critical or valuable. Few activities provide today’s fact-finders more reward and risk than modern workplace investigative interviewing.   

Have you been trained in deception detection and the lawful methods of overcoming a convincing liar? Anyone tasked with conducting a workplace investigation should know how to properly interview both witnesses and subjects. This highly interactive, two-day program focuses on the methods, processes, techniques, and legal aspects of investigative interviewing. Attendees learn how to consistently obtain admissions and employ the new Investigative Interview Method.

Registration Fees

 Read Our Brochure

 Pertinent Information

 Immediate Benefits

  • Learn how to consistently obtain powerful admissions without the use of intimidation, coercion, or improper methods.
  • Discover all of the costly common mistakes and how to avoid them.
  • Learn how to overcome denials, memory lapses, and the reluctance of uncooperative interviewees.
  • Strengthen your interviewing skills and gain valuable insight into the methods and processes of modern investigating.
  • Examine the legal and ethical aspects associated with investigative interviews.

 Who Should Attend

  • Security
  • Human Resources
  • Loss Prevention
  • Internal Audit
  • Compliance and Ethics
  • Attorneys
  • Safety
  • Risk Management
  • Law Enforcement
  • Private and Corporate Investigators
  • Managers, Supervisors, Executives

 Program Overview

The Process of Investigation

Briefly discuss the history of investigation along with recent trends in workplace misconduct. Quickly examine the process of investigation including the seven phases and eight methods. Identify the qualifications that make a good investigator and interviewer.

The Fundamentals of Interviewing

Discuss where and when interviews should take place and how to arrange the room to properly prepare for an interview. Learn how to handle a request for representation and determine if a witness is necessary. Discuss important case laws that affect the investigative process, and learn how to successfully navigate the legal risks associated with workplace interviews.

Administrative Interviews

Closely examine the purpose and value of administrative interviews. Discuss the six phases of administrative interviews and how to properly conduct one, either in person or over the phone.

Investigative Interviews

Explore each of the eight phases of an investigatory interview and describe the steps within each. Discover how to consistently obtain written or oral admissions from those you interview. Learn how to encourage reluctant interviewees to provide information.

Case Management and Presentation

Discover the elements of a quality written report. Learn how to write clear, concise, and complete investigative reports for decision makers. Intelligently discuss witness impeachment and how to avoid it. Examine modern case management technologies.

Advanced Interviews and Interrogation

Discuss why some offenders lie while others tell the truth, and how to detect deception and properly confront it. Discuss the techniques to overcome the defiant or resistant interviewee. Identify the various interview strategies used for different workplace issues and how to apply those strategies to obtain both admissions and new information.

Bonus: Price includes your personal copy of Mr. Ferraro’s twelfth book, Investigative Interviewing: Phychology, Methods and Practice.

Prerequisites: Attendees should have a fundamental understanding of modern asset protection and loss prevention principles as well as some investigative experience. Completion of the classroom program Corporate Investigations: How to Conduct Proper and Effective Internal Investigations is highly recommended.

 Faculty

Mr Eugene F Ferraro, CPP, PCI
  • Mr Eugene F Ferraro, CPP, PCI
  • Chief Executive
  • ForensicPathways, Inc.
  • Pine CO, UNITED STATES
  • Colleagues: 0
Session: Advanced Strategies
Session: Process of Investigation
Session: Investigative and Administrative Interviews
Session: Advanced Interviewing Methods
Session: Fundamentals of Interviewing

Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Ms Autumn L Sanelli, PCI
  • Ms Autumn L Sanelli, PCI
  • Manager of Investigations
  • Convercent
  • Denver CO, UNITED STATES
  • Colleagues: 0
Session: Advanced Strategies
Session: Investigative and Administrative Interviews

Bio: Autumn Lowry oversees the consulting and investigation divisions and is a Behavioral Sciences Specialist for Convercent. Ms. Lowry’s areas of expertise include workplace investigations on topics such as employee misconduct, discrimination, harassment, and retaliation. In addition, she conducts threat assessments for workplace violence incidents and a multitude of trainings for corporations. She is also a contributing author and editor for a blog published by Convercent. Ms. Lowry obtained her Bachelor’s of Science Degree in Psychology, with a Minor in Criminal Justice, from Illinois State University. Further, she holds a Master of Arts Degree in Forensic Psychology from the University of Denver in Denver, Colorado. Before joining Convercent, Ms. Lowry worked with a psychologist who specialized in the assessment and evaluation of adult criminals. Ms. Lowry’s responsibilities included the assessment of mental health disorders, violence and risk assessments, and therapy and placement recommendations for the court. She wrote Psychological Evaluation Reports which outlined the offenders’ static and dynamic risk factors that influenced their likelihood to re-offend and engage in violent behavior. These experiences gave Ms. Lowry specialized knowledge in psychological assessment, risk and violence assessment, interpretation of psychological instruments, and working with diverse populations. Since working for Convercent, Ms. Lowry has managed numerous workplace violence threat assessments and corporate investigations in a variety of employment settings across all industry sectors. Convercent has a unique approach in dealing with employee misconduct that not only allows for identification of policy violations, but also takes into account the disruption that a workplace investigation may cause to the environment. Additionally, Ms. Lowry has conducted training for both corporate executives and their employees on topics such as workplace violence, sexual harassment, and The Process of Investigations. Currently, she manages a team of investigators and oversees investigations for both private and government entities. Ms. Lowry is a Professional Certified Investigator (PCI designation).

 Hours, Fees, & Hotels

Registration Hours
October 28: 5:00-6:00 pm
October 29: 7:00-8:00 am

Program Hours
8:00 am- 5:15 pm

Inclusive
Fees include daily continental breakfast, refreshment breaks, and a networking reception.

Exclusive
Hotel costs are not included.

Hotel
Be sure to mention ASIS when requesting the special room rate of $179 single/double (plus tax). It will be honored until the room block is full or September 29

The Brown Palace Denver
321 17th Street
Denver, CO 80202
+1.303.297.3111
+1.800.321.2599

Registration Fees
Fees include daily continental breakfast, refreshment breaks, and a networking reception.
Hotel costs are not included.

Before 8/29 ​After 8/29
​Member ​$825 ​$925
​Nonmember ​$1,125 ​$1,225

 Discounts

Team Discount:
Receive a 10% discount when three to five attendees register from the same organization, 15% for six or more. Email asis@asisonline.org for details.
 
Certification Discount:
ASIS members and nonmembers holding the distinction of CPP, PCI, and PSP receive a $25 discount per classroom program. This discount is automatically applied at checkout.