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The Investigative Interviewing Method

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up to
13
CPE Credits
21 - 22 October 2015
Hyatt French Quarter
New Orleans, LA, UNITED STATES

Good interviewers are a dime a dozen...
Exceptional interviewers are priceless!

A properly conducted workplace investigation concludes with a properly conducted interview of the suspected wrong-doer. Like the investigation that precedes it, an investigative interview has structure and employs process. Regardless, the ultimate objective is finding the truth and documenting it. No other investigative skill is more critical or valuable. Few activities provide today’s fact-finders more reward and risk than modern workplace investigative interviewing.

Have you been trained in deception detection and the lawful methods of overcoming a convincing liar? Anyone tasked with conducting a workplace investigation should know how to properly interview both witnesses and subjects. This highly interactive, two-day program focuses on the methods, processes, techniques, and legal aspects of investigative interviewing. Attendees learn how to consistently obtain admissions and employ the new Investigative Interview Method.

Registration Fees

 Pertinent Information

 Immediate Benefits

  • Strengthen your interview and interrogation skills and learn the new I2M interview method.
  • Gain valuable insight into the process of modern fact-finding.
  • Discover how to build airtight cases and bulletproof results.
  • Learn how to conduct fast, efficient investigations.
  • Examine the latest in case management technology.
  • Receive forms, checklists, and other valuable tools.
  • Learn how to consistently obtain powerful admissions without the use of intimidation, coercion, or improper methods.
  • Discover all the costly common mistakes and how to avoid them.
  • Learn how to overcome denials, memory lapses, and the reluctance of uncooperative interviewees.
  • Strengthen your interviewing skills and gain valuable insight into the methods and processes of modern investigating.
  • Examine the legal and ethical aspects associated with investigative interviews.

 Program Overview

The Process of Investigation
Briefly discuss the history of investigation along with recent trends in workplace misconduct. Quickly examine the process of investigation including the seven phases and eight methods. Identify the qualifications that make a good investigator and interviewer.

The Fundamentals of Interviewing
Discuss where and when interviews should take place and how to arrange the room to properly prepare for an interview. Learn how to handle a request for representation and determine if a witness is necessary. Discuss important case laws that affect the investigative process, and learn how to successfully navigate the legal risks associated with workplace interviews.

Administrative Interviews
Closely examine the purpose and value of administrative interviews. Discuss the six phases of administrative interviews and how to properly conduct one, either in person or over the phone.

Investigative Interviews
Explore each of the eight phases of an investigatory interview and describe the steps within each. Discover how to consistently obtain written or oral admissions from those you interview. Learn how to encourage reluctant interviewees to provide information.

Case Management and Presentation
Discover the elements of a quality written report. Learn how to write clear, concise, and complete investigative reports for decision makers. Intelligently discuss witness impeachment and how to avoid it. Examine modern case management technologies.

Advanced Interviews and Interrogation
Discuss why some offenders lie while others tell the truth, and how to detect deception and properly confront it. Discuss the techniques to overcome the defiant or resistant interviewee. Identify the various interview strategies used for different workplace issues and how to apply those strategies to obtain both admissions and new information.

Bonus
Price includes your personal copy of Mr. Ferraro’s fourteenth book, Investigative Interviewing: Psychology, Method and Practice

 

Prerequisites: Attendees should have a fundamental understanding of modern asset protection and loss prevention principles as well as some investigative experience. Completion of Corporate Investigations: How to Conduct Proper and Effective Internal Investigations is highly recommended.

 Hours, Fees, & Hotels

Registration Hours
October 27: 7:00–8:00 am
October 28: 5:00-6:00 pm
October 29: 7:00-8:00 am

Program Hours
8:00 am–5:15 pm

Registration Fees
Fee includes a networking reception and refreshment breaks. Hotel costs are not included. 

  Early Bird
8/22/15
After
8/22/15
Member $   825 $  925
Nonmember $1,125 $1,225

 
Hotel Information

The Hyatt French Quarter New Orleans
800 Iberville Street
New Orleans, LA
+1-888-421-1442
1-504-586-0800

Be sure to mention ASIS when requesting the special room rate of $179 single/double (plus tax). It will be honored until September 28 or until the room block is full.

 Discounts

Team Discount:
Receive a 10% discount when three to five attendees register from the same organization, 15% for six or more. Email asis@asisonline.org for details.

Certification Discount:
ASIS members and nonmembers holding the distinction of CPP, PCI, and PSP receive a $25 discount per classroom program. This discount is automatically applied at checkout.

 Faculty

Mr Eugene F Ferraro, CPP, PCI
  • Mr Eugene F Ferraro, CPP, PCI
  • Chief Executive
  • ForensicPathways, Inc.
  • Pine CO, UNITED STATES
  • Colleagues: 0
Session: Process of Investigation
Session: Fundamentals of Interviewing
Session: Advanced Interviewing Methods
Session: Investigative and Administrative Interviews
Session: Advanced Strategies

Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Mr James E Whitaker, CPP, PCI
  • Mr James E Whitaker, CPP, PCI
  • Manager - Protective Services
  • Cincinnati Children's Hospital Medical Center
  • Cincinnati OH, UNITED STATES
  • Colleagues: 0
Session: Investigative and Administrative Interviews
Session: Process of Investigation
Session: Advanced Strategies
Session: Fundamentals of Interviewing
Session: Advanced Interviewing Methods

Bio: James E. Whitaker CPP, PCI, CFE, has over 42 years of investigative experience including law enforcement and the private sector. Mr. Whitaker’s law enforcement career includes retiring as the Commander of the Detective Division for a municipal law enforcement agency; SIU Director for an insurance carrier; has served as the Executive Director for the International Association of Arson Investigators; and as the Division Director for a regional Healthcare Public Safety Department. He currently owns his own security management consulting firm. He is a graduate of the FBI National Academy and has conducted and case managed thousands of investigations and has been a member of ASIS International since 1977. Specializing in property, workplace, healthcare, and financial crimes, Mr. Whitaker is a frequent trainer and lecturer for many organizations. He currently serves on the ASIS Investigations Council.