Security Force Management

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CPE Credits
03 - 04 June 2013
Embassy Suites Indianapolis Downtown
Indianapolis, IN, UNITED STATES

Take your contract security program to the next level

Ensure your program stays relevant

Whether you’re new to a contract security leadership position, striving to increase your management responsibility, or have 20 years of experience as a security manager, your ability to manage a contemporary contract security force depends on your understanding of the law, management practices, technology, and best practices and procedures. This program delivers a comprehensive update on these core management requirements and also spells out what separates a great contract security agency from an average one.

A thorough understanding of the trends and issues affecting the management of a company and security officers is mandatory if you want to maintain a cutting-edge security company. Private security operations and officers have been powerfully impacted by the development of guidelines and standards, for example, as well as recent state and federal legislation and regulations.

Learn best practices for security company operations. Examine the impact of stellar security officer management and see how recent industry changes and new strategies drive a more responsive and efficient security company into the future.

Sponsored by the ASIS Security Services Council

Security Force Management (PDF)
Program Brochure (PDF)

Registration Fees

 Pertinent Information

 Immediate Benefits

  • Equip your security company to navigate the changing landscape. 
  • Add cost-effective practices to your professional arsenal.
  • Learn new financial and marketing strategies to improve performance.
  • Gain information to assist in ensuring your safety, security, liability, and compliance with legal requirements.
  • Understand the impact of current trends and recent issues.

 Who Should Attend

  • Owners, executive managers, operations managers, and business development personnel of contract security agencies
  • Security, facility, and property managers responsible for oversight of contract security officers
  • Security supervisors
  • Managers and supervisors with guard force training responsibility
  • Corporate counsel, operations, purchasing, and administrators responsible for any aspect of contract security force management including contracting, purchasing, and human resources

 Program Overview

This newly redesigned course focuses on equipping contract security professionals and end users to face and overcome the evolving challenges in contract security force management.
Overview of the Security Industry: Past, Present, and Future
The security industry has changed dramatically. Industry trends have altered the face of the average security company. Acquisitions are at an all-time high. Discuss what has caused the dynamics to shift over the past ten to fifteen years.
State of the Security Force: How Today’s Technology Impacts Security
Review the impact on the security industry of leading-edge decision making tools and recent technological advances.
Effective Security Officer Training 
Training is a key component in improving security officer performance as well as limiting liability. Learn what a training program should include and how to effectively apply it to both new-hire and in-service training. Learn to develop effective post instructions for front line security officers. Meeting your state’s minimum requirements is no longer sufficient.
Professional Growth and Development of Mid-level Managers
What training do you offer your mid-level managers, if any?  Explore the importance of a detailed personal growth and development program for this management tier—one that keeps them abreast of industry changes.   
Developing an Effective Marketing Plan and Sales Team
Some companies grow at a far faster pace than others and that’s not by accident. Learn how detailed marketing and sales plans can positively impact your future growth. Review why it’s important for staff and line site managers to be included in these plans.
Financial Management for Non-financial Managers (P&L Principles)
Effective financial management—often viewed as a necessary evil for the security practitioner—is essential in today’s economy! Receive valuable insight into managing the financial aspect of a contract security company.

Limiting Professional Liability Exposure
You must stay ahead of the many legal pitfalls and challenges affecting the security and business industries. Receive invaluable information to equip your security operations in navigating the changing liability landscape. 
Legislative and Union Issue Changes and their Effect on Your Company
What prevalent legislation can impact your ability to provide services in a cost effective manner? Learn what impact unions are having on security agencies in select markets and see how they can impact pricing and affect the delivery of quality security service.
Client Retention Principles: How to Provide Excellent Service
Quality service is the number one factor in developing long term, healthy relationships with clients. Review a variety of value added services you can offer your clients to help foster that relationship.
Healthcare Impact on the Security Industry
The government healthcare initiative—scheduled for full implementation by 2014—will have a profound impact on the contract security industry. What will the impact be for end users? Learn how companies are dealing with the implementation as well as the decision to opt out.
The End User’s Perspective
Separate yourself from the competition! Benefit from this first hand perspective from an end user of contract security services on what it takes to be considered and ultimately selected as their supplier. Learn what they are looking for in the RFP process, initial sales meetings, your proposal, and value added services.


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 Hours, Fees, & Hotels

Registration Hours

5:00-6:00 pm

7:00-8:00 am

Program Hours

8:00 am-5:15 pm

Registration Fees

The fees include a networking reception, daily refreshment breaks and continental breakfast. Hotel costs are not included.
Before 4/5
After 4/5
$   825
$   925


Be sure to mention ASIS when requesting the special room rate of $ 129 single/double (plus tax). This price will be honored until the room block is full or May 10. 

Embassy Suites Indianapolis Downtown
110 West Washington Street
Indianapolis, IN 46204
+1.317. 236.1800


Team Discount:
Receive a 10% discount when three to five attendees register from the same organization, 15% for six or more. Email for details.

Certification Discount:
ASIS members and nonmembers holding the distinction of CPP, PCI, and PSP receive a $25 discount per classroom program. This discount is automatically applied at checkout.

Rental Car Discount:

Contact Dollar at +1.866.542.2303, extension 2 or; reference code CM0140. FL rentals reference code CMO135.