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Conducting Advanced Internal Investigations

06 - 08 November 2017
Early bird discounts end Sep 30


​​21.pngImmediate Benefits

  • Gain valuable insight into the process of modern fact-finding.
  • Discover how to build airtight cases and bulletproof results.
  • Learn how to conduct fast, efficient investigations.
  • Examine the latest in case management technology.
  • Receive forms, checklists, and other valuable tools.
  • Strengthen your interview and interrogation skills and learn the new I2M interview method.
  • Learn to consistently obtain powerful admissions without the use of intimidation, coercion, or improper methods.
  • Discover costly common mistakes and how to avoid them.
  • Learn to overcome denials, memory lapses, and the reluctance of uncooperative interviewees.
  • Examine the legal and ethical aspects associated with investigative interviews and admission seeking interrogations.

Who Should Attend

  • Security directors
  • Corporate security professionals
  • Investigations professionals
  • Loss prevention professionals
  • HR professionals

Program Overview

Internal workplace investigations—a critical management tool necessary in today’s complex business climate—are routinely conducted by organizations of every size. Though the objectives and scope of these undertakings vary widely, their principle purpose is unbiased fact-finding that leads to objective results. Only a properly conducted investigation can withstand today’s intense scrutiny.

Carefully examine the methods, tools, and legal implications of modern fact-finding in the workplace. Learn how to use the Process of Investigation® to conduct efficient, proper, and cost-effective internal investigations to obtain the highest return on investment. Discover the secret tips and traps that often make the difference between a successful investigation and a catastrophic one.

A properly conducted interview of the suspected wrongdoer(s) comes at the conclusion of every investigation. Few activities provide today’s fact-finders more reward or risk than modern workplace investigative interviewing.

Learn deception detection techniques and the lawful methods of overcoming a convincing liar. Understand the methods, processes, techniques, and legal aspects of investigative interviewing to consistently obtain truthful admissions and employ the new Investigative Interview Method.

All attendees receive complimentary copies of two books by Eugene F. Ferraro titled Investigations in the Workplace and Investigative Interviewing: Psychology, Method, and Practice.​

 Hotel, Fees and Schedule


Reserve your hotel room at or by calling toll-free at +1.888.421.1442.

Be sure to mention ASIS when requesting the special room rate of $189 single/double (plus tax). This rate will be honored until October 16 or until the room block is full.

Hyatt French Quarter
800 Iberville Street
New Orleans, LA 70112
+1.888.421.1442 ​


Fees include daily continental breakfast, lunch on day one, a networking reception, refreshment breaks, and two books by Eugene F. Ferraro titled Investigations in the Workplace and Investigative Interviewing: Psychology, Method, and Practice. Hotel costs are not included.

Early bird
(before September 30)
​After September 30
Member​ ​$995 ​$1095
​Nonmember ​$1295 ​$1395


Sunday, November 5
5:00–6:00 pm

Monday, November 6
7:00-8:00 am

Program Hours

Monday, November 6
8:00am–5:00 pm

Tuesday, November 7
8:00–5:00 pm

Wednesday, November 8
8:00am–5:00 pm ​

 Policies and Discounts


If confirmation of registration and payment has not been received three days prior to the event, please email

Certificates of Attendance

ASIS reserves the right to withhold certificates, if attendance requirements are not met.

Certificates are not issued for Review Programs.

Last-Minute Registrations

While we welcome all registrations, including those on-site, the availability of handout materials cannot be guaranteed.


Business casual is recommended.

Continuing Professional Education (CPE)

Each 50-minutes of instruction is worth one CPE.

Alternate Registration Methods

If you prefer, you can register by phone (+1.703.519.6200), fax (+1.703.519.6299), or mail.

Cancellation and Transfer Policy

For a full refund or transfer credit, written requests must be received by ASIS at least 10 business days before the start date of the program. Those received less than 10 days prior will be charged a $100 cancellation/transfer fee.

Transfers will be limited to a maximum of two per original registration. No refunds or transfers are made for requests received on or after the start date. Contact us or fax your request to ASIS Member Services at +1.703.519.6298.

Tours of Third-Party Sites

When a program includes a visit to or a tour of a third-party site, the host organization may require the use of non-disclosure agreements. Subject to the requirements of the host organization, the agreements offered to nationals and non-nationals of the host country may differ.

Team Discount

Receive a 10% discount when three to five attendees register from the same organization, 15% for six or more. Email for details.

Certification Discount

ASIS members and nonmembers holding the distinction of CPP, PCI, and PSP receive a $25 discount per classroom program. This discount is automatically applied at checkout.


Mr Eugene F Ferraro, CPP, PCI
  • Mr Eugene F Ferraro, CPP, PCI
  • Chief Executive
  • ForensicPathways, Inc.
  • Colleagues: 0

Bio: Mr. Eugene F. Ferraro is the founder of Convercent, Inc. He has been involved in the study of organizational culture, governance and compliance for over 30 years. He has been a member of ASIS International since 1987 and currently serves as the Program Advisor for the PCI Review course. He is a member of the ASIS International Standards and Guidelines Commission. He is the author of nine books and frequently speaks and trains on the topics of CGC, culture management and unethical behavior in the workplace. He is board certified in both Security Management and Human Resources Management.
Mr James E Whitaker, CPP, PCI
  • Mr James E Whitaker, CPP, PCI
  • Manager - Protective Services
  • Cincinnati Children's Hospital Medical Center
  • Cincinnati OH, UNITED STATES
  • Colleagues: 0

Bio: James E. Whitaker, CPP, CFE, PCI is a senior leader of Executive Security & Organizational Design with proven success providing planning and management expertise to help organizations work more effectively, productively, and safely. Comprehensive experience includes significant work in the areas of healthcare, emergency management, insurance, private sector risk management and law enforcement. Strengths include strategic planning, access control, project management, business unit budgeting and employee development and training. Known as a dynamic leader and a visionary, with a unique ability to successfully analyze critical business requirements, identify deficiencies and potential opportunities, and develop cost- effective solutions for enhancing competitiveness and customer service offerings. Jim is currently the Manager, Protective Services at Cincinnati Children’s Hospital Medical Center. From 2014-2010, he was Division Director-Safety and Security at UC Health, Cincinnati, OH. Jim has also run the Whitaker Group, LLC since 2006. Jim earned a Master of Management (Emphasis on Organizational Design) as well as a Bachelor of Science: Criminal Justice Administration from Myers University in Cleveland, OH. Whitaker is a member of IAHSS (International Association of Healthcare Safety & Security), a past Board of Regents, Vice – Chair with the Association of Certified Fraud Examiners; Former Vice–Chairman of Insurance Fraud Council; former member of Investigations Council; current member of Healthcare Council; Current Professional Certified Investigator (PCI) Review Course Faculty Member; Past Chapter Chairman of the Cincinnati Tri-State Chapter with ASIS International:, and served as Acting Chief of Police; Lieutenant Commander of Detective Division; Juvenile and Speaker Bureaus’ Commander for the Forest Park, Ohio Police Department (Retired).