Intelligent Command Centers

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23 October 2015
Hyatt French Quarter

Make Informed Decisions and Coordinate Responses to Save Lives

In a world of evolving safety and security risks, from man-made crises to natural disasters, there is a need for an organization to have an intuitive command and control center to gather actionable intelligence, analyze data, and evaluate risk to ensure the safety and security of personnel. This is effectively accomplished by real-time situational awareness and organizational interoperability.

This program focuses on the development and design of an effective command center to prevent, mitigate, and respond to critical risks at your organization. Become better attuned to an incident command system that can optimize communication and coordination.

Registration Fees

 Immediate Benefits

  • Learn how to develop and design an effective intelligent command center.

  • Create an effective CONOPS (Concept of Operations) process that leverages customized capabilities to achieve desired objectives of an organization.

  • Be able to assist in the formation of an effective enterprise risk management program.

  • Understand how to integrate necessary information for real-time situational awareness.

  • Align risk assessment into the business process in a way that provides timely and relevant risk information to management.

  • Identify key personnel and assets that provide value.

  • Learn how to map out efficient use of space that can be key in command center design.

  • Define the purpose, importance, and nature of Fusion Centers.

 Who Should Attend

  • Chief Security Officers (CSOs) / Directors of Corporate Security

  • Chief Information Security Officers (CISOs) and Chief Information Officers (CIOs)

  • Chief Risk Officers (CROs) and risk management personnel

  • Chief Compliance Officers (CCOs)

  • Specialists/managers/directors of critical infrastructure security programs

  • Corporate security, university and campus security professionals

  • Practitioners responsible for their organization’s physical security controls

  • Personnel directly involved in the design, specification implementation, operation, or maintenance of security systems

 Program Overview

The First 10 Minutes in the Command Center (Setting the context)
What determines a command center? How is it formed and what is its purpose? Should it be an area of an integrated intelligence and information sharing? Today’s communications landscape has changed. Immediate messaging and alerts are more readily accepted due to the advances in smartphone technology. It is through these advances that command centers or fusion centers must be flexible, reliable, secure, and most importantly, places of fluent communication.

Definition / Types and Configurations
Communication is key at any command center. These centers exist for control purposes by gaining/maintaining situational awareness and coordinating resources and response activities. Understanding the different types of command centers is essential, as one size does not fit all situations.

CONOPS (Concept of Operations)
The Concept of Operations should be a document available and relevant to all stakeholders, no matter their background or role within the organization. Case studies provided explain how the Concept of Operations answers who, what, when, where, why, and how for the new or existing plan in place. Its relevancy and importance are critical in understanding and determining success.

Customizing and Designing Your Intelligent Command Center
Examine the necessary aspects of designing and customizing an Intelligent Command Center suited to fit the needs of the organization and the crises it may face. Understand the change in paradigms from traditional command and control structures, to flexible and virtual centers that are predicated on the operational environment.

Project Management / Process Management
Clearly comprehending the roles, responsibilities of command, fusion, and emergency centers is essential for effective coordination, collaboration, and dissemination of information necessary for the proper execution of the mission.

Standards and Guidelines
When determining the design and staffing of a command center, what needs to be considered? Standards and guidelines define expectations and become the basis for how staff is trained and what they need to do during various situations. Learn how certain standards and guidelines impede or assist in the design, function, and effectiveness of the command center.

Case Studies
Practical applications used in varying situations will be reviewed and discussed to provide attendees the opportunity to adapt lessons learned and best practices to their particular situations.

Future Trends, ROI, and Value Add
Designing a command and control center is an exercise in intensive planning. It is an expensive endeavor, and all stakeholders must buy into the concept, details, and focus in order to make it effective. Through proper planning and preparation, execution of the command center strategy can be effectively accomplished, resulting in a proactive, predictive, and responsive facility, ready for use now and into the future, with a lower cost of ownership.

Indicative of today’s environment is the return-on-investment and the value that command centers add to the organization and its operation. Attendees will receive a detailed understanding behind the future trends that envelop command centers to make them centers of information, allowing for better communication and intelligence to add value to an organization and, if need be, save lives.

 Hours, Fees, & Hotels

Registration Hours
5:00 pm-6:00 pm

7:00 am-8:00 am

Program Hours
8:00 am–5:00 pm

Registration Fees — Introductory Member Pricing!
Fee includes refreshment breaks and a networking reception. Hotel costs are not included.

  Early Bird
Member $225 $325
Nonmember $525 $625

Hotel Information

The Hyatt French Quarter New Orleans
800 Iberville Street
New Orleans, LA

Be sure to mention ASIS when requesting the special room rate of $179 single/double (plus tax). It will be honored until September 28 or until the room block is full.


Team Discount:
Receive a 10% discount when three to five attendees register from the same organization, 15% for six or more. Email for details.

Certification Discount:
ASIS members and nonmembers holding the distinction of CPP, PCI, and PSP receive a $25 discount per classroom program. This discount is automatically applied at checkout.


Mr Steven  S Oplinger
  • Mr Steven S Oplinger
  • Systems Design Mgr
  • Integrated Fire and Security
  • Palm Coast FL, UNITED STATES
  • Colleagues: 0
Session: Customizing and Designing Your Intelligent Command Center
Session: Project Management/Process Management

Bio: Mr. Oplinger has been active in the security industry for over 25 years. He currently holds the position of Systems Design manager for a midsized integrator in Florida, which he has held for the past 10 years. Mr. Oplinger is a member of both The Security Industry Association (SIA), and ASIS International, and has been a member of the ASIS Physical Security Council for the past 16 years. He currently holds the position of Chairman for the ASIS PSC. He is a nationally known speaker for both ASIS and SIA, delivering programs on both the National and Regional levels. In addition, Mr. Oplinger was instrumental in the writing of the Certified Security Project Manager (CSPM) Book of Knowledge and corresponding workshop, which he teaches for SIA. He sits on numerous committees within the security industry concentrating on security standards and methodologies. In his career, Mr. Oplinger has been responsible for the design and deployment of electronic security systems in over 100 detention facilities, 50 Federal Courthouses and numerous other Federal facilities throughout the United States.
Mr J Kelly Stewart
  • Mr J Kelly Stewart
  • Managing Director & CEO
  • Newcastle Consulting
  • Leesburg VA, UNITED STATES
  • Colleagues: 0
Session: Definition/Types of Configuation
Session: Case Studies
Session: Concept of Operations
Session: Welcome, Opening Remarks and Overview
Session: Future Trends, ROI and Value Added
Session: Standards and Guidelines
Session: The First 10 Minutes in the Command Center

Bio: J. Kelly Stewart, MBA, CHS-IV, CAS is the Managing Principal and CSO for Newcastle Consulting, LLC - an Enterprise Risk and Strategic Security Design Management Consultancy. He brings 25 years of public and private experience as a seasoned Senior International Security Executive in leading multi-national security risk management operations and complex physical security programs; more recently with several Fortune 500 and 1000 companies. He is and has been a key leadership advisor and business partner in developing and executing security strategies in support of the overall corporate resiliency and is viewed as a well respected security visionary, strong collaborator, and highly effective communicator focused on holistic security programs that add value to the overall corporation.