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Firearms in the Workplace and Changes to Building Security
Just because a business is located in a high-rise building does not change the concept of a proprietor/owner having a handgun to protect his business (as long as it is done legally). The prevalence of legalized Concealed Carry presents unique issues. Will Permitted Carry change your building’s policy on firearms, if the building has a policy? Will your building ban firearms by placing signage in windows and doors? This sessions covers some suggested security procedures regarding tenant calls for “a man with gun on our floor / in the lobby” and who will need to handle these calls for service.
Access in a Mixed-use High Rise
Learn how access for a mixed-use high rise building has evolved from using paper, pencil and manual locks into a sophisticated and complex process of blending technology, physical devices, and architectural design. Hear about the major events that changed the way security professionals currently look at securing a high rise building.
Selecting a Uniformed Security Contractor for a Commercial Real Estate Environment
Since one of the most important functions for any leader is selecting the right personnel to carry out the organization’s goals, as security professionals, we need to get the contractor selection process right. Many times security professionals lose sight of this need when selecting a provider. This session provides insights and guidance on selecting a contractor from a list of bidders and preparing a good specification document. It helps to frame considerations of how the contractor selects personnel, their standards of training, and personnel management practices. Other aspects of contractor evaluation will be discussed to include contractor billing processes and methods of bid comparison and evaluations.
Emergency Preparedness for Weather Related Emergencies
The National Weather Service has just issued a severe weather alert for your area, which could bring flood warnings and tornado watch conditions. Winds are predicted to reach over 70 MPH with the possibility of large hail. Are you prepared to handle such a storm? Do you have an emergency response plan established for severe weather conditions? If so, how would you direct your team members? How would you prepare your building? Most importantly, what measures would you employ to keep your tenants, guests, and employees safe from worsening conditions? In this session, we will cover those steps necessary to prepare for, respond to, and recover from severe weather emergencies. Severe weather emergencies can test any seasoned security and property management professional, but there are best practices one can incorporate into their response plans to mitigate damages and reduce down times.
Customer Service in Security
We expect strong customer service skills from our security staff members. Their friendly smiles, warm welcome, and presence in our lobbies make our tenants and guests feel recognized and important. Developing great customer service behavior from our security staff is not an easy task. We’ll discuss how to identify strong service traits in applicants, provide training tips for improving poor customer service skills, and discuss why these skills are so vital to your building’s overall safety and security.
High Rise Building Evacuations
When not performed correctly, high rise evacuations can be a dangerous process. Many variables such as building design, use, density, type of emergency, location of emergency, and more need to be considered. Evacuations need to be planned, controlled, and practiced prior to an actual event. This session discusses how evacuations from high rises differ from other types of buildings, considerations unique to high rises, fire life safety code compliance, procedure development, personnel requirements, and training.
The State of High-Rise Building Security and Life Safety
Commercial high-rises, such as office buildings, hotels, and residential facilities, are exposed to a variety of security and life safety threats in today’s increasingly hostile world. This session examines why such occupancies are unique and discusses industry best practices. It also touches upon some operational changes that may impact these facilities in the future.
Mobile Security Officer Technology in the Commercial High Rise Industry
This session covers what you should look for in a mobile solution, the ROI, and industry best practices. Learn how you can best leverage mobile security officer technology to increase efficiency, awareness, and response. Today’s security requires more than a two-way radio, notebook, and pen.
Panel Discussion and Evaluations