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Prometric Fees for Rescheduling Exams

01 January 2013

Due to frequent cancellations and short notification rescheduling, Prometric has expressed concern that there may be inadequate capacity at centers where the ASIS International examinations are administered.

In order to provide a first choice experience for all candidates, Prometric instituted a reschedule/cancel fee effective January 1, 2013. This fee will be assessed either at the Prometric website if the candidate reschedules or cancels online, or via phone (+1.800.699.4975) by Prometric customer service.

The fee will be applied as follows:

  • If a candidate reschedules or cancels 31 or more days before the scheduled test day, there is no charge.
  • If a candidate reschedules or cancels 3-30 days before the scheduled test day, there is a charge of $50.00 per reschedule.
  • If a candidate reschedules or cancels less than 4 days before the scheduled test date, the full candidate testing fee is charged.

All test rescheduling and payment of related fees (if applicable) are to be made directly through Prometric.

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