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Communicating in a Crisis (Webinar)

Dr. Denise Chatam Walker
Item #:
2166
Published:
2014

Clearance: original price $99 member, $129 nonmember

Many businesses believe the potential for a disaster will occur within a year; yet most businesses believe a crisis communication plan is a luxury they cannot afford. Incidents happen to people and organizations, but how you respond before, during, and after the crisis can enhance your reputation and often save your organization or with one misguided statement, although well intended, can ruin your hard earned reputation. We will explore tips, tricks, and traps of having a two-way street of communications between your organization and the community you serve.
 
Recorded February 25, 2014.

CD box set; 90 minutes. This webinar may be eligible for up to two CPEs.

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